Microsoft has now acknowledged that some of the users faced issues while signing into the Xbox Live services on their Xbox 360 gaming console, Windows Phone and Windows 8 computers. This will block the users from games and video services in some of the cases. As per the reports of Microsoft, the Xbox accounts, multiplayer matchmaking and the Marketplace were up and running. Microsoft has acknowledged the issues with the Xbox services, though late.
“For our members that are currently unable to sign in to their Xbox Live accounts, we’re right here with you!” Microsoft said on its status blog. “We’ve got our team engaged and they are working hard to get everything back to normal as expediently as possible. You’re being so patient while we’re working, and we really appreciate you! We’ll update you on our progress as soon as we have more information.”
As per the Microsoft personnel, the outage affected Xbox.com, Xbox, Games for Windows Live, Windows Phone and Windows 8 services. The message from Microsoft for the users who are trying to access video services, games or any of the other Xbox services was cheery. The Xbox music service was working normally without any issues. “Oh no! We know that some of our members are having a difficult time accessing video, application, music, and game content on the Xbox console,” Microsoft said. “We want you back to enjoying the full scope of the Xbox Live service as soon as possible. We’ve got our best people working to get everything back to normal.”
Users were not much happy after hearing the announcement from Microsoft. Of course, they will be unhappy after hearing that the Xbox services may go down some time or the other. The Microsoft problems and support chat number refused to provide any more details on the news. Some of the users of the Xbox service were not able to access their videos, music and many of the other files and they were much dissatisfied with this. This has led to many complaints in the Microsoft support forums.
If you wish to know more on this news, you can contact the Microsoft problems and support chat number. They will be able to let you know more on this news and the latest updates on the issue.