Category Archives: Microsoft Support

Procedure To Restore Microsoft Office 2007 Functions


Issues With Microsoft Office

Microsoft Office 2007 is one of the most advanced suite of services and applications. There are a variety of applications available in this collection, which helps with business and office work to a huge extent. Since, Office applications such as Outlook, Word and Excel are heavily used in the business world, the suite is extremely important for their various business processes. So, when it gets deleted or corrupted somehow, it can be annoying for users, who need it urgently.

If MS Office 2007, the suite developed by the software giant Microsoft, has been removed or uninstalled from your system, then you can reinstall it with the help of a valid product key. It may happen at times that the installed copy of MS Office 2007 may face various issues or slowdowns or other critical problems. If this happens, the software suite has an in-built feature allowing you to diagnose and repair various possible problems whenever they crop up.

Office Diagnostic utility is an exceptionally useful software tool, which checks Windows thoroughly for determining why various issues arise in the first place. The main thing is that this utility will provide some of the easiest work-around for bringing back your Office suite to its actual, smooth and functional state, after resolving various Microsoft problems associated with the suite. This way you can restore various Office functions.


  •  First, you need to click on the Start button (located in the lower left corner of the screen) and then you need to click on All Programs.


    Restore Microsoft Office

  • After that, you need to click on the Microsoft Office folder and then hit the Microsoft Office Tools folder. You require clicking on the Microsoft Office Diagnostics application shortcut. Microsoft Office Diagnostics dialog box will then be displayed on the screen.
  • After that, you need to click on the Continue button and then click on the Run Diagnostics button, after you have reviewed which options to run.
  • Then, you need to click on the Continue button when the complete diagnostics testing finishes.
  • Thereafter, you need to click on the Detailed Results button for viewing any changes made and whether the application was able to fix the complete issue successfully.
  • Finally, you need to click on the Continue button and then click on the Close button for exiting the Microsoft Office Diagnostics dialog box.


This should restore MS Office 2007 functions and you will see that the Microsoft Problems have been resolved.

Scanning Outlook Express For Viruses

Microsoft Outlook Problems

           Microsoft Outlook Problems

In this modern computing world, the threats of viruses and malware increase as and how the different features and functionality increase. When a computer has a virus infection, the behavior of the computer system will be abrupt and weird. You will find many changes in the way different applications behave, and you will not be able to send emails properly or you will not be able to work effectively. This not only affects your computer, but also gets carried with the emails messages you send to different people, which depends on the severity of the infection.

Hence, it is important to scan for viruses on the computer with the help of an antivirus program or some other utility. In case you are using Microsoft Outlook Express, you have a feature for scanning your emails for viruses. Follow these instructions to make sure that you resolve such Microsoft problems.


  • Before you start working, see that the computer displays all the hidden files. Go to the desktop and click on the Start button to the lower left corner of the screen. From the Start menu, click on Control Panel and then change the view. Click on View and then select Show hidden files and folders. Close the Control Panel now.
  • Look for the folder that contains all the Outlook Express files. Launch the Application, click on Tools to the top of the
    Microsoft Outlook Features

                                Microsoft Outlook Features

    window, then click on Options, then Maintenance and then Store Folder. Make a note of the Location of the folder on the computer hard drive.

  • Close the Outlook Express application and then connect to the internet. Look for the best Antivirus Software online, Download a free copy and Install the same on your computer. You will have to follow the onscreen instructions to complete the installation process.
  • Open the antivirus software, run a Scan on the location that you made a note of previously. Click on Ok. Initiate a scan in the antivirus program and let it scan all the files and folders. In case there are Microsoft problems, follow the prompts that appear to resolve the same.

After you scan the location containing Microsoft Outlook Express files, run a scan on the computer. In case there are issues on the computer, you need to take steps accordingly. If you are not sure what to do, get help from a support technician either through phone or through chat support.

How To Fix Windows Update Issues?

Microsoft Problems

        Microsoft Windows Update

Microsoft provides a set of updates for its Windows operating system, termed as Windows Update. These include Security or critical updates that protect the systems against vulnerability to malware attacks as well as other updates that improve the overall functionality of the OS. These updates once get installed, help in the proper functioning of the computer. However, at times, certain Microsoft problems related to these Windows updates can arise, which may force the user to contact the Microsoft tech support team.

Sometimes, the update may get installed improperly or even may interfere with another software application that has already been installed in the system. In worst cases, the Patch update, as it is popularly known, may itself be flawed. These factors can make your Windows system behave weirdly and even make the operating system that the computer runs on to work incorrectly.

For fixing such Microsoft problems, it is always recommended to revert back the system to a time before the flawed update was installed. To know how to restore your system, you can use the following instructions:

  • In the first step, you need to log on as Administrator. Now, you can click on Start, All Programs followed by Accessories and System Tools. Now, click on System Restore.
  • Next, you need to choose the Restore My Computer to an Earlier Time option and then click on Next. Here, you need to choose a restore point prior to the updates that are actually creating issues in your Windows system and then again click on Next. You would see a pop-up on the computer screen that lists all the changes that will be made. If it does, then press OK.

    Microsoft Tech Support

               Microsoft Issues And Fixes

  • Once you checked the list of changes, again click on Next on the Confirm Restore Point Selection page. This is to make sure that the System Restore process begins in your system. Once it is done, you can restart your computer.
  • Now, you need to again login to Windows as Administrator to check if the System Restore has completed. Once it is confirmed, you can install updates one by one to find out which update is causing the problem.

By following these instructions, you can successfully opt for the System Restore to fix the Windows Update issues in your system. To know more about the Windows Update and the steps to fix the issues, you may contact our technical support team.

Microsoft Releases Solution For Xbox One Error

Microsoft Problems And Support Chat Number

Microsoft Problems

You may have just bought the Xbox One, unpacked and set it up. After that, you try to do the mandatory system update, and you get the message “There was a problem with the update.” You need not worry as this seems to be pretty common issue for the new users of Xbox One and Microsoft has now provided a guide to troubleshoot and fix the issue. “This message can appear before, during, or after a system update has started. In general, this type of error is a network or caching issue,” Microsoft says. You can simply follow the Microsoft problems and support chat number tips that are shared below to fix this issue.


  • Troubleshoot your network for any issues. To do this, choose Network connection. This test will verify that you have a working Internet connection from your Xbox One to the network device.
  • You may then try to resolve any errors that appear.
  • If you are not able to resolve the issues, you may be facing other issues with the network that are making your Xbox One to time out or fail the system update. These issues can be,
  1. Wireless interference
  2. Latency
  3. High packet loss
  • If any if these issues are causing problems with the Xbox One gaming console, you may try a wired connection if possible.
  • If you see that everything is okay after running the Check network connection test, the cause of the issue is not your network.
  • Choose Start update again.

    Network Connection

    Microsoft Support

  • If you see the There was a problem with the update screen again, you may try to power cycle your console by pressing the Xbox button on the front side of the console for about 5 seconds. After shutting down the console, unplug the power cord and then wait for about 30 seconds.
  • You may then plug the console back in and turn it on by pressing the Xbox button. Power cycling will clear the cache and rest the network card.
  • You can choose Start Update again.
  • Hopefully, you may not see the There was a problem with the update screen error again.

These are the steps to get rid of update issues in the Xbox One gaming console. If you have any doubts in any of the steps that are discussed above, you can contact the Microsoft problems and support chat number for further assistance.

New Update For Hotfix For IE Update Issue

Microsoft Problems

            Microsoft Updates

The newest browser update for IE is creating a huge problem for users. Those who downloaded the latest update for Internet Explorer application have been facing what’s called “consecutive modal dialog boxes“. This slows down the browser considerably, often causing it to stall for long periods.

IE only recently started getting popular, following the many ways it was integrated into the Windows platforms. However, snags are what users of Internet Explorer have always expected. And Microsoft doesn’t disappoint too.

A usual complaint users have is that rebooting doesn’t work. The problem isn’t something the company is unaware of, and they even released a hotfix for it. The software maker says that this has been a problem since as far back as IE7; as if that’s any consolation. Any system, which automatically updates to version 11 of Internet Explorer, faces this same problem. They are either MS14-051 or MS14-037, according to Microsoft.

Users with the issue have been asked to download and install the new hotfix released for it. This problem can purportedly be eliminated using browser specific software. The same are available for download from Microsoft’s support website.

You will see a list of the updates available, and from these you can sort the entries by name. This will make the process simpler. What you want is either KB2962872 or KB2976627, but if your Windows updates are set to download automatically, you probably have both installed. There is no harm in checking though.

Software Maker

               Microsoft Hotfixes

To users who are facing Microsoft problems with IE’s issues at the pass, and those encountering unexplained shutdowns from the browser, there is the KB2991509 update you will want to look at. Go to the Microsoft website and you will find a long list of links to updates and patches for versions of IE from 7 through 11, and for all operating systems. Windows 64-bit users too would find this useful, and if you do not know whether you are one, there is a page explaining how to find that out as well.

Just find the right package for your version of IE, and then click to download the update, and open the file to install. That’s it. This is how to install the latest IE update from Microsoft, and repair the problems in your browser application. For more stories on Windows updates, check out other posts here. Call our tech support number for any further assistance on Microsoft problems.

Fixing Sleep Mode Problems In Windows XP

Microsoft Problems

Fix Microsoft Problems

Windows XP is an operating system that is widely used all around the world even after its end of support. Here we discuss simple instructions that will help you in fixing the issues that a PC operating in Windows XP may have while in Sleep mode.


  • Move the mouse pointer to the left bottom corner of the desktop and then click on the Start menu button found there. When the Start menu appears on the screen, click on the Control Panel tab.
  • When the Control Panel window appears on the screen, look for the option labeled as Power Options and double click on it when found. From the set of options shown in the window that appear on the screen, click on the Hibernate option.
  • Look for the option labeled as Enable Hibernation under the Hibernate tab and then put a check mark in the check box found next to it for enabling hibernation in Windows XP. Click on the Apply button, and on the OK button to apply the changes and save the settings. This will fix the Microsoft problems related to sleep mode in Windows XP. If the above mentioned troubleshooting tips did not fix the issue, follow the instructions given below.
  • Right click anywhere on the desktop and then click on the Properties tab found at the bottom of the context menu. Click on the Settings tab found in the window that appears on the screen. Ensure that the label Plug and Play Monitor… is found near the Display subheading. If not, follow the next instructions.

    Enabling Hibernation

    Problems In Microsoft

  • Start the Device Manager program by typing in devmgmt.msc in the Run dialog box. The Run dialog box can be launched by pressing the Windows and R keys simultaneously.
  • Look for the option labeled as Monitors and then click on the small plus sign found next to it. If the option has an exclamation mark, click on the option labeled as Plug and Play Monitor and select the Update Driver tab. Updating the driver usually fixes all the Microsoft problems in the system.

If you follow the simple instructions given above, you will be able to fix all the issues with the sleep mode option in the Windows XP operated PC. However if you are still having issues, feel free to contact the help and support team.

Microsoft’s Toaster-Fridge Has A Few Issues

Microsoft Problems

Microsoft Office 365

The latest Surface Pro 3 PC is so amazing that even David Pogue of Yahoo tech, a skeptical columnist when it comes to Windows 8 and Microsoft’s Surface Tablets, did not give a bad review about the same. The latest Surface Pro 3 is referred to as the toaster-fridge by the industries, as it is a type of do-it-all PC. This was the statement by the Apple CEO Tim Cook when he was asked if he would do a hybrid by one of the Wall Street Analysis in the year 2012.

The crisp and clear screen is remarkable and commendable. He also liked the adjustable kickstand, size and the speed of the fast processor. Nevertheless, later he ran into listing numerous issues with the PC with the hardware features, and a number of non-Microsoft apps from the Windows Store.

The robust feature of the processor and the productivity software in Surface Pro 3 makes it easy to create and edit contents anywhere. Nevertheless, the features of the eco-system and the applications were limiting, doubting the use of the same overall.

While he was testing a system of the midrange cost $1330, along with the Surface Pro Typecover that is optional. He started grumbling with plenty of Microsoft problems. There was no use for the Typecover, as it did not work anyway. It was quite unfortunate, as during the tests, neither the trackpad worked nor the keyboard.

Office was not included. The new Surface Pro 3, does not come with any of the Office versions, instead he had to spend 10 dollars every month for the Office 365 Home that he bought. There was no place to place the Bluetooth pen.


Microsoft SkyDrive

The Windows 8 app, DropBox did not work either. He was happy to find Dropbox in the Windows Store. Nevertheless, he was unhappy when he found out that the app had so many issues with it that he was not able to use it at all.

There were many limitations in the support for Google’s storage cloud. The Google Drive did not have any app, only the web interface. The native cloud storage form Microsoft works good but the speed of upload was so slow that he could only upload one file at a time.

The expectations for the latest toaster-fridge PC is high, but with this review mentioning so many Microsoft problems, it is evident that it might fail to impress us.

Instructions For Using Microsoft Script Debugger

Microsoft Problems And Support Chat Number

          Fix Microsoft Problems

If you are a programmer who uses JavaScript for coding a website or an application, then Microsoft Script Debugger is an essential tool that you should possess. Here we describe how to use the debugger tool from Microsoft.


  • The first thing that you need to do is to make sure that your system has the Microsoft Script Debugger program. If not, visit the Microsoft download site, download the program, and install it.
  • Now open the application you wish to debug. If you wish to debug a code in the website, open the webpage that contains the JavaScript using the Internet Explorer web browser.
  • If you see a confirmation dialog box on the screen asking for permission to debug, click on the Yes button. If there is any error with the file, the program will show you a dialog box that gives you information about the error with the program. To start debugging the file, click on the Yes button. If you are not able to launch the debugger, feel free to contact the support team in the Microsoft problems and support chat number.
  • The program will now show you the line of code where the error is present. The code of line that caused the error will be highlighted, so scroll through the code for viewing the erroneous code line.
  • To debug the code, place the code Debugger; in the line that lies just above the erroneous line for debugging the line of code. Now when you open the website with the script, Internet Explorer will pause, as it will get the debug command.

    Debugger Tool

                    Call Support Chat Number

  • Microsoft problems and support chat number technicians advice that you click on the option labeled as Command Window found under the View tab in the Microsoft Script Debugger window. From the command window, users will be able to view and change the values in the script in Run Time. This tool is essential for debugging a script.
  • Now press the F5 key found in the keyboard for checking whether the error has been removed and Yes to find additional errors in the script.
  • When the script is error free, remove the command Debugger; from the script code so that the script may run uninterrupted.

If you follow the simple instructions given above, you will be able to debug a script or program using the Microsoft Script Debugger.

Methods To Fix Shut Down Issues In Your Windows Operating System

Microsoft Problems

Features Of Microsoft OS

If you are using a Windows operating system on your computer, you might have experienced various issues with it. One of the Microsoft problems with the operating system is the hanging of the computer unexpectedly. This can be an annoying issue if you are doing an important work and the computer fails to respond to your mouse clicks. Sometimes, the operating system does not even shut down properly even after choosing the shut down button. In this post, we will help you to fix this issue.

Steps Involved

  • The first step is to find out the details of the error message. For this, select the option Details in the error window. The error window will include the details of the program, which is causing the trouble. Go to the Start menu and choose the Run window. Type, services.msc and click OK. The Services window comes up. Locate the service, which is making the computer freeze. For this, select the service and click the option Disable. Now, you may shut down the computer.
  • One of the major reasons for the occurrence of the above-mentioned troubles could be a virus. Therefore, download an antivirus program to your computer and do a complete scan. You may also make use of online virus scanning tools if you do not want to download any programs to the computer.
  • Taking your computer back to an early configuration could help you to resolve the issues with it. For this, restart the computer and keep tapping the F8 key. The screen will show up various options and from these options, choose Last known good configuration. Select the option and press the Enter key. This will take the computer back to the settings when it was working fine.

    Antivirus Program

    Microsoft OS Installation

  • If the above steps failed to fix the issue, carry out a repair installation. You need to have the Windows OS installation disc to perform this function. Place the OS installation disc in the DVD drive and restart the computer. You will receive the message, to press any key on the keyboard to boot from CD. Press any key and this will take you to the installation window of the operating system. Here, you will find the option for Repair. Select this option. Follow the on-screen instructions and restart the computer when the process finishes.

With the above steps, you can fix the Microsoft problems associated with the shut down and freezing of the computer. For further help, you may contact our technical support team.

Fixing The Errors In Microsoft Access

Microsoft problems

Microsoft Access

Microsoft Access is a database management system that makes it easy for the people to manage their databases. It combines the Microsoft’s relational jet database with user interface and software development tools. It is often known by the name Microsoft office Access as it is obtained as part of the Microsoft Office suite of programs. Even though the program has been updated numerous times for fixing the bugs in the program engine, it is a sad fact that still the program suffers from some Microsoft problems.

The most common issue affecting the Microsoft Access program is the issues related to the database corruption. The issue can be recognized as the failure to load the program or an error message popping up when you try to access a table or form. Even though the error might be caused by a variety of reasons, one of the prominent reasons for the presence of the error is the improper shut down of the database.  Windows tech support has found out that the major causes for data corruption issues is shutting down the computer by pressing the Power button in the CPU rather than selecting Shut down tab from the Start menu.

When you force shut down the PC by pressing down the power button, it will not get enough time for saving database and other data and hence corruption of database occurs. The only method to get rid of these Microsoft problems due to data corruption issues is to close all the running applications and then normally shutdown the computer. One of the best ways to keep your database in good condition is to make sure that you compact and repair your database in regular intervals.

problems in Microsoft Access

fix Microsoft problems

One of the major reasons for database corruption is the usage of memory even though the record has been deleted. This can be fixed by running a compact and repair process on the database so that the database is brought back to its proper state. In older version of the Access program, the user had to manually run the process however in the new versions of the program is configured to run compact and repair every time you close the program. One of the simplest methods to free a database of corruptions is to create a new database and then copy all the contents of the old database to the new one.

Now, you will not be having any issues while opening a table or form. Hope you now have necessary information on how to fix problems in Microsoft Access.