After admitting that the latest Patch Tuesday update it released was flawed, the software giant Microsoft said that it was working on mitigations to address the issue as early as possible.
MS14-045, the update that caused the issues, was intended to the address three major vulnerabilities reported across latest Windows platforms- Windows 8.1, and Windows RT 8.1. But the update didn’t fix Microsoft errors that were reported, but rather caused new problems, frustrating the users further. Microsoft had bundled the problematic update with its recent August 2014 Patch Tuesday update.
New issues after the installation of the problematic update
Users complained that they saw new issues after they installed the August Patch Tuesday update. While some users saw their PCs crash, others experienced blue screen of death errors. Meanwhile, Microsoft admitted that it was aware of the inconveniences that customers were experiencing and assured that it would work out an immediate solution. The company said that the update that was causing the problem was actually meant to fix Microsoft errors, which include three major vulnerabilities. These vulnerabilities were helping hackers to attack compromised computers more easily.
Three vulnerabilities MS14-045 was hoped to address
According to the Microsoft support desk, the MS14-045 update included in the August Patch Tuesday update bundle was designed to troubleshoot three major vulnerabilities reported across the latest Windows platforms. These vulnerabilities include blue screen of death (BSOD) and font issues.
Blue screen of death was in fact the most serious of these vulnerabilities. It occurred when users attempted to turn on their PC. Instead of loading, the PCs shut down at the startup stage showing 0X50 Stop error message. The issue persisted or became worse after the installation of the MS14-045 patch.
Furthermore, the MS14-045 patch was hoped to address the errors that users noticed with the kernel-mode drivers. In fact, Microsoft had never expected that the kernel-mode drivers would become part of the vulnerabilities because they were designed inaccessible without valid credentials.
Solutions for the problem
Microsoft said that its developers were redesigning the Patch Tuesday updates so that they could deliver what they promise. For the time being, the tech giant advises the customers to stop installing the faulty updates to avert further problems. It said that customers would be notified when redesigned patches were available.
The frequent issues with Microsoft updates are forcing people to distrust them. It is reported that many customers are reluctant to install latest Windows updates when they are released.