Monthly Archives: October 2014

Steps To Fix Active X Control Errors

Microsoft Problems

            Fix Microsoft Errors

You are able to view websites smoothly with the help of Active X controllers. These add-ons play a vital role in helping you to watch and manage clips, galleries etc. without troubles. These are Microsoft components and are used by the internet browser from Microsoft, Internet Explorer. Sometimes, the Active X errors can pop up on your screen. It is one of the Microsoft problems and this occurs when they become corrupted. So, how can you fix this error? In this post, we will take you through the steps involved in the process.

Steps Involved

The first step is to reset the Active X components. Follow the steps below for this process.

  • Double click and launch the Internet Explorer browser from its desktop shortcut.
  • Once the Internet Explorer window comes up, choose the option Tools, which you will find on the menu bar.
  • In the drop down menu for Tools, select the option Manage Add-ons.
  • The above step opens a window with the heading Manage Add-ons.
  • Choose the option Toolbars and Extensions in the window.
  • Locate the Active X component that is giving the trouble.
  • Select the button Disable found at the bottom of the window.
  • Choose the button OK in the window.
  • Close Internet Explorer and launch it again.
  • Go through the steps to launch the Manage Add-ons window in the program.
  • Locate the Active X component again. Select it and this time, choose the button Enable in the window.

    Microsoft Components

                  Fix Microsoft Errors

If the above step did not help you to remove the issue, it is advisable that you remove the troubled Active X control and reinstall it to fix the issue. For this, follow the steps below.

  • Open the Start menu and choose the option Control Panel in it found at the right pane of the screen.
  • Select the option Add or Remove Programs in the window.
  • Locate the Active X control that is giving trouble. Select it and choose the button Remove found next to it. If you are running a Windows 7 OS, the option would be Uninstall that is on top of the window.
  • Reinstall the removed Active X control.
  • Restart the PC.

With the above steps, you can fix the Microsoft problems associated with Active X controls. For further assistance, you may contact our technical support team.

Get Your Windows OS Issues Fixed With The Fix It Tool

Microsoft Fix It

Microsoft Operating Systems

It is estimated that about 90 percent of the computers around the world run on any of the Windows operating systems. As the use of Windows operating system is widespread, so is the issues associated with it. Users encounter a wide range of troubles with their Windows operating systems. Now, even though Microsoft provides support for the troubles associated with its operating systems, there are large numbers of troubles that are common with the operating system. Therefore, the software giant has released a program called Microsoft fix it that addresses about 300 common issues associated with the operating system.

So, what exactly is a fix it program? If you have tried to fix the issues by searching for solutions online, you might have heard about the Microsoft fix it tools much before. These small programs are available for download from the Microsoft support website. For using these tools, you need to select your operating system or program first, then select the issue you are encountering. This will automatically give you a list of fix it tools that you may download and run to fix these issues. These tools are available in the support website since 2008 and have been a great help to many users.

Now, this fix it tool, is aimed at Windows XP and Windows Vista operating systems. As you all know, Microsoft no longer supports Windows XP and therefore, there is no guarantee that this tool is going to work on your Windows XP operating system. However, if you are running a Windows Vista computer, you may download and install this tool on your computer to fix large number of issues associated with the program.

So, why are there no support tools for Windows 7? According to Microsoft support forums, this operating system already has a

Windows 7

Fix Microsoft Issues

built-in tool. If you are a Windows 7 user, go to the Control Panel window and then choose System Security. Select the option Find and Fix Problems and this will run the tool to diagnose and fix various issues with the program.

Even if you do not have any major issues associated with the operating system, you may download and install the new tool since it helps in improving the speed of your computer. With this tool, you no longer have to seek the service of technical support firms for fixing minor issues with your computer. You may download the tool from the official website of Microsoft.

Microsoft Releases Solution For Xbox One Error

Microsoft Problems And Support Chat Number

Microsoft Problems

You may have just bought the Xbox One, unpacked and set it up. After that, you try to do the mandatory system update, and you get the message “There was a problem with the update.” You need not worry as this seems to be pretty common issue for the new users of Xbox One and Microsoft has now provided a guide to troubleshoot and fix the issue. “This message can appear before, during, or after a system update has started. In general, this type of error is a network or caching issue,” Microsoft says. You can simply follow the Microsoft problems and support chat number tips that are shared below to fix this issue.


  • Troubleshoot your network for any issues. To do this, choose Network connection. This test will verify that you have a working Internet connection from your Xbox One to the network device.
  • You may then try to resolve any errors that appear.
  • If you are not able to resolve the issues, you may be facing other issues with the network that are making your Xbox One to time out or fail the system update. These issues can be,
  1. Wireless interference
  2. Latency
  3. High packet loss
  • If any if these issues are causing problems with the Xbox One gaming console, you may try a wired connection if possible.
  • If you see that everything is okay after running the Check network connection test, the cause of the issue is not your network.
  • Choose Start update again.

    Network Connection

    Microsoft Support

  • If you see the There was a problem with the update screen again, you may try to power cycle your console by pressing the Xbox button on the front side of the console for about 5 seconds. After shutting down the console, unplug the power cord and then wait for about 30 seconds.
  • You may then plug the console back in and turn it on by pressing the Xbox button. Power cycling will clear the cache and rest the network card.
  • You can choose Start Update again.
  • Hopefully, you may not see the There was a problem with the update screen error again.

These are the steps to get rid of update issues in the Xbox One gaming console. If you have any doubts in any of the steps that are discussed above, you can contact the Microsoft problems and support chat number for further assistance.

Microsoft Says It Is Redesigning The Faulty Patch Tuesday Updates

Fix Microsoft Errors

        Address Microsoft Errors

After admitting that the latest Patch Tuesday update it released was flawed, the software giant Microsoft said that it was working on mitigations to address the issue as early as possible.

MS14-045, the update that caused the issues, was intended to the address three major vulnerabilities reported across latest Windows platforms- Windows 8.1, and Windows RT 8.1. But the update didn’t fix Microsoft errors that were reported, but rather caused new problems, frustrating the users further. Microsoft had bundled the problematic update with its recent August 2014 Patch Tuesday update.

New issues after the installation of the problematic update

Users complained that they saw new issues after they installed the August Patch Tuesday update. While some users saw their PCs crash, others experienced blue screen of death errors. Meanwhile, Microsoft admitted that it was aware of the inconveniences that customers were experiencing and assured that it would work out an immediate solution. The company said that the update that was causing the problem was actually meant to fix Microsoft errors, which include three major vulnerabilities. These vulnerabilities were helping hackers to attack compromised computers more easily.

Three vulnerabilities MS14-045 was hoped to address

According to the Microsoft support desk, the MS14-045 update included in the August Patch Tuesday update bundle was designed to troubleshoot three major vulnerabilities reported across the latest Windows platforms. These vulnerabilities include blue screen of death (BSOD) and font issues.

Blue screen of death was in fact the most serious of these vulnerabilities. It occurred when users attempted to turn on their PC. Instead of loading, the PCs shut down at the startup stage showing 0X50 Stop error message. The issue persisted or became worse after the installation of the MS14-045 patch.

Microsoft Support Desk

Microsoft Problems And Solutions

Furthermore, the MS14-045 patch was hoped to address the errors that users noticed with the kernel-mode drivers. In fact, Microsoft had never expected that the kernel-mode drivers would become part of the vulnerabilities because they were designed inaccessible without valid credentials.

Solutions for the problem

Microsoft said that its developers were redesigning the Patch Tuesday updates so that they could deliver what they promise. For the time being, the tech giant advises the customers to stop installing the faulty updates to avert further problems. It said that customers would be notified when redesigned patches were available.

The frequent issues with Microsoft updates are forcing people to distrust them. It is reported that many customers are reluctant to install latest Windows updates when they are released.

Fixing Issues With Outlook In Vista

Microsoft Problems

Microsoft Outlook Issues

Outlook is an email client extensively used by people who use the Windows eco system. It helps you make your work easier, which is also integrated with contacts, calendars and tasks. Apart from sending and receiving emails, there are many other features included in Outlook. Microsoft Outlook allows people to work on it with the most organized features and an innate interface.

The features in Outlook are user friendly such that people are very comfortable with the way Outlook works. They completely rely on this software and have all the necessary data saved into the application even while at work. Nevertheless, it is unfortunate that there are Microsoft problems that can hinder work. Outlook refuses to work until the issues are fixed.


  • Close all the open applications.
  • Click on the Start button, and then click on My Computer. Open the C Drive, since this is the default drive with all the Outlook Installation Files. This might be different in few cases.
  • Find the folder called Program Files, double click on the same, and then look for the folder Microsoft Office, and double click on the same.
  • Double click on OFFICE14. In case it is Microsoft Office 2007, then the name of the folder will be OFFICE12.
  • Look for Scanpst.Exe and double click on the same. Now click on Browse and then make a selection of the PST file that is relevant to your email account. This file would be named as Outlook.Pst.
  • Click on Start to start repairing the file.

    Features In Outlook

    Microsoft Outlook Features

Repairing Outlook Installation

  • Click on the Start button, and select the Control Panel option from the Start Menu.
  • From the Control Panel window, double click on the Programs And Features icon.
  • From the list of programs installed in the computer, look for Microsoft Outlook 2010. This depends on the Outlook version you use in your computer.
  • Click on the option that says Change, which is present above the list of installed programs.
  • Select on Repair and then click on Continue.

With this, you would have your Outlook version running free from all the Microsoft problems. With the help of the Scanpst.exe file, you will be able to recover from any issue that occurs in Outlook, such as file corruption, damaged PST files and many such issues. When Outlook does not respond, running a Scan with the Scanpst.exe file is the best way. This will take care of the issue.

Microsoft’s Patching Policies Changed Due To Microsoft Updates


            Microsoft Update Issues

At some point of time, at least one of us would have gone through a tough time with patching Microsoft products. This battle seems to be a never-ending one as they keep testing the updates repeatedly and then roll it out. When there are issues with the updates, they have to repeat the process all over again. Although not all issues have a solution, the poor IT techs bear the blame. The responsibility of fixing hardware problems, blue screen errors and the other Microsoft problems are heaped on these technicians.

Nevertheless, when there are issues with the patches, it is only a set of people who are hit hard while others experience minor problems that are solved with a simple restart. However, this small percentage actually looks big in the real picture when companies have a customer base as huge and wide as Microsoft. The issue is not what it seems to look like, but it is bigger.

Even if customers are not that frustrated with these issues and are fine on waiting until it is fixed, with the social networking sites there seems to be an outburst in anger of these customers. Whenever there is an issue, social network sites are the places where companies look into to know what customers think. Rivals also try their best on stirring the anger largely. This is the primary place, where companies look into to decide on when to roll out the updates.


             Microsoft Patches Problem

From the recent feedback on the patching problem from Microsoft, it is evident that IT techs are delaying the timeline for updates. In the usual agreements, updates and patches are rolled out a week later after the initial inception. This would give them enough time to see if the updates are working effectively or not in that specific environment. Nevertheless, in actual these timelines seem to be changing big time.

Recently, Microsoft had to take six weeks before it could finally release August 2014’s messed up updates. The update, which was supposed to be a Tuesday update, turned out to be a month of Tuesday’s updates. Critical security patches that are developed to ease the zero-day vulnerability are not the most possible scenario. They are exploited in the wild that leaves the systems vulnerable and weak.

Hence, the developers have a tough time releasing the same and managing to roll out updates without possible Microsoft problems. The struggle to roll out updates without issues is still on since ages.