Monthly Archives: June 2014

Methods To Fix Shut Down Issues In Your Windows Operating System

Microsoft Problems

Features Of Microsoft OS

If you are using a Windows operating system on your computer, you might have experienced various issues with it. One of the Microsoft problems with the operating system is the hanging of the computer unexpectedly. This can be an annoying issue if you are doing an important work and the computer fails to respond to your mouse clicks. Sometimes, the operating system does not even shut down properly even after choosing the shut down button. In this post, we will help you to fix this issue.

Steps Involved

  • The first step is to find out the details of the error message. For this, select the option Details in the error window. The error window will include the details of the program, which is causing the trouble. Go to the Start menu and choose the Run window. Type, services.msc and click OK. The Services window comes up. Locate the service, which is making the computer freeze. For this, select the service and click the option Disable. Now, you may shut down the computer.
  • One of the major reasons for the occurrence of the above-mentioned troubles could be a virus. Therefore, download an antivirus program to your computer and do a complete scan. You may also make use of online virus scanning tools if you do not want to download any programs to the computer.
  • Taking your computer back to an early configuration could help you to resolve the issues with it. For this, restart the computer and keep tapping the F8 key. The screen will show up various options and from these options, choose Last known good configuration. Select the option and press the Enter key. This will take the computer back to the settings when it was working fine.

    Antivirus Program

    Microsoft OS Installation

  • If the above steps failed to fix the issue, carry out a repair installation. You need to have the Windows OS installation disc to perform this function. Place the OS installation disc in the DVD drive and restart the computer. You will receive the message, to press any key on the keyboard to boot from CD. Press any key and this will take you to the installation window of the operating system. Here, you will find the option for Repair. Select this option. Follow the on-screen instructions and restart the computer when the process finishes.

With the above steps, you can fix the Microsoft problems associated with the shut down and freezing of the computer. For further help, you may contact our technical support team.

Fixing Microsoft ActiveX Control

Microsoft problems

Microsoft ActiveX controls

Every Windows operating system user who uses Internet Explorer to browse the internet would have seen some notification about Active X controls. The idea behind ActiveX is simple; different programs that need the same functions can share the code instead of building them from scratch each time. For example, if you are using Internet Explorer and a flash file is present in the website. Internet Explorer cannot display flash files by itself but it can enlist the help of Adobe Flash Player. Thus these tiny applications are required to enhance your browsing experience and install security updates.

Faulty ActiveX control lies pretty high on the list of Microsoft Problems. Here’s how you Reset Active X controls in Internet Explorer.


  • Open the Internet Explorer from the Start menu, which is normally located in the lower left corner of the screen.
  • Once the Internet Explorer opens up, click on the Tools icon to view the Tools drop-down menu. In this drop down menu, you will find Manage add-ons option. If you can’t locate Manage add-ons here, it can be accessed by selecting Internet Options, Programs and then clicking on the Manage Add-Ons button.
  • A new window will pop up. In this Manage add-ons menu, select Toolbars and Extensions option.
  • Search from the list of extensions, find the faulty Active X control, and then click on it.
  • Disable this extension by clicking on Disable and then press OK to confirm this action.
  • Re-enable the extension to reset ActiveX. This can be done by hitting Enable and then clicking on OK.
  • Close the extension window by hitting Close.
  • Verify that the changes you have made are successful by accessing a website that requires ActiveX.

If you are able to view this website without any hassle, then you have successfully reset the ActiveX controls.

Instructions to Un-install an ActiveX control

  • Open the Start menu and then click on Control Panel.
  • Once the Control Panel settings window is open, click on Add/Remove Programs or Programs and Features depending on which version of Windows you own.
  • You will see the complete list of programs that are installed in your system. Scroll through this list and click on the ActiveX control you want to remove. Hit the Uninstall button.

    Adobe Flash Player

    Microsoft ActiveX settings

  • Un-installer wizard will start. It will un-install the program and restart your system once you follow the on-screen instructions.

Installing ActiveX Control

  • Open Internet Explorer again and wait for it to load.
  • Type in or paste the URL into the address bar and hit Enter.
  • Navigate through the ActiveX controls and install the program you wish to install by clicking on the button Add to Internet Explorer and follow the instructions on screen.

If you have any further Microsoft problems, feel free to contact our technical support desk for assistance!

New Security Threat For Windows XP Computers

Fix Microsoft Errors

Features Of Microsoft OS

If you are a Windows XP user, it is high time that you upgraded the operating system to Windows 7 or Windows 8, as Microsoft has discovered a major threat affecting its Internet Explorer browsers. According to Microsoft, this vulnerability could affect Internet Explorer versions from 6 through 11. Keep in mind that if you intend to fix Microsoft errors on Windows XP computers, you do not have many choices than to make an upgrade of the operating system.

The new threat was first found by FireEye and according to the company, the new threat includes an email message containing a link that would take user computers to websites that contains malicious codes. If a user clicks this link and it takes the user to the malicious website through Internet Explorer, chances are high that they would hack into the user machines.

According to online security specialists, it is advised that you do not use Internet Explorer browser until Microsoft releases a fix for the issue. However, if you are a Windows XP user, the best option is to make an upgrade of the OS. According to Bogdan Botezatu, who is the e-threat analyst at Bitdefender, “This is the first critical Internet Explorer exploit that will not be fixed for Windows XP users ever,” and further adds “This exploit will stay working forever — until (Windows XP users) move to a different operating system.” According to Botezatu, it is a warning for Windows XP users. He says, these users “should see this Internet Explorer incident as a lesson because the next time hackers might find a bridge … in a critical component of Windows, without which Windows itself would not work.”

Windows 8.1

Microsoft OS Upgrade

Microsoft had ended the support for Windows XP operating system on April 8, 2014, and this is one of the first major security threats to the operating system. Even though it is expected that Microsoft would soon release the fix for this vulnerability, Windows XP users do not have an alternative than an update of the operating system, in order to avoid this threat.

You can fix Microsoft errors using the patches and updates released by Microsoft. However, since no more patches are available for Windows XP OS, it is advisable to upgrade your operating system to any of the newer ones. Microsoft offers three other operating systems to choose from to upgrade, which are Windows 7, Windows 8and Windows 8.1.

Fixing The Errors In Microsoft Access

Microsoft problems

Microsoft Access

Microsoft Access is a database management system that makes it easy for the people to manage their databases. It combines the Microsoft’s relational jet database with user interface and software development tools. It is often known by the name Microsoft office Access as it is obtained as part of the Microsoft Office suite of programs. Even though the program has been updated numerous times for fixing the bugs in the program engine, it is a sad fact that still the program suffers from some Microsoft problems.

The most common issue affecting the Microsoft Access program is the issues related to the database corruption. The issue can be recognized as the failure to load the program or an error message popping up when you try to access a table or form. Even though the error might be caused by a variety of reasons, one of the prominent reasons for the presence of the error is the improper shut down of the database.  Windows tech support has found out that the major causes for data corruption issues is shutting down the computer by pressing the Power button in the CPU rather than selecting Shut down tab from the Start menu.

When you force shut down the PC by pressing down the power button, it will not get enough time for saving database and other data and hence corruption of database occurs. The only method to get rid of these Microsoft problems due to data corruption issues is to close all the running applications and then normally shutdown the computer. One of the best ways to keep your database in good condition is to make sure that you compact and repair your database in regular intervals.

problems in Microsoft Access

fix Microsoft problems

One of the major reasons for database corruption is the usage of memory even though the record has been deleted. This can be fixed by running a compact and repair process on the database so that the database is brought back to its proper state. In older version of the Access program, the user had to manually run the process however in the new versions of the program is configured to run compact and repair every time you close the program. One of the simplest methods to free a database of corruptions is to create a new database and then copy all the contents of the old database to the new one.

Now, you will not be having any issues while opening a table or form. Hope you now have necessary information on how to fix problems in Microsoft Access.