Monthly Archives: December 2013

Punch Fix For The Xbox One Disc Drive

Microsoft fix it

                  Microsoft Xbox One

November 22nd, 2013 was one of the most important days in gaming history. On that very day, the highly anticipated and successor to the tried and tested Microsoft’s Xbox 360, the Xbox One arrived. Competing against the rival Sony PlayStation 4, it is one of the new generation consoles that are about to bring a completely new gaming experience. It reached shores in a majority of markets on November 22, 2013. The company claims that it is a huge step up compared to the previous console, the Microsoft Xbox 360.

Upon release, the Xbox One was met with positive reviews and started to sell like hot cakes. Although to speak about the negative aspects of the Xbox One, some users experienced troubles with their disc drives. The console cannot read the disc drive followed by an annoying noise when users insert a game into the console. Microsoft addressed the issue by giving replacement consoles but that ought to take some time.

For users who do not have the patience and are rearing to go with the Xbox One, can opt for the Punching Fix. The Punching Fix requires you to have hands on operation with the console and it should be done very carefully and at your own risk by following the below provided Microsoft fix it guidelines.

gaming history

                 Microsoft Xbox 360


  • If any disc is present inside the console, you have to eject it and take it out.
  • The Xbox One console should be unplugged.
  • Now the console has to be turned upside down.
  • To avoid scratches on the console, it is advisable to keep it on something soft like a pillow or mattress.
  • On the underside right where the disc drive is present, you have to hit hardly thrice.
  • Plug back the console and try to insert the disc.
  • Now you can see that the disc will be read and you can get back playing your favorite games on the Xbox One.

Well since this procedure deals with physical force being applied on the console, it is a very risky technique. By following the above-mentioned Microsoft fix it guidelines, you can easily fix the issues regarding the disc drives. If you have not understood the guidelines properly or require more help tips, you may contact our customer support center. The expert support technicians will provide with the best solutions to resolve your problems.

A Brief Note On Microsoft Fix It Center

Microsoft fix it

              Fix it center

Microsoft Fix it is a service in which Microsoft offers automated solutions for most of the common issues found in the Windows operating system. In the website, there are many programs developed by Microsoft engineers for fixing the issues. Just download the file and then launch the program by clicking on the downloaded file. The programs will scan your system for errors in the system and will fix them automatically when found.

By using the Fix It Center, one can easily fix all the problems found in his computer automatically without any technical help. When you visit the Fix It Center, it will scan your computer for any errors or issues in your computer and will download latest solutions from Microsoft for fixing the issues. The application will fix any problems in your system for which Microsoft has released fixes automatically and it will report any new issues to the Microsoft support center. One of the main advantages of using the fix it software is that it will fix all the issues ranging from system crashes to performance issues and audio to display issues with ease.

troubleshooting computers

         Fix it application

You can install the Microsoft fix it center easily on your system by following the simple instructions in the installation wizard. After installing the application, you will be able to see that the application has a simple interface that will help you in selecting the fix for problems found in your system. The application has some solutions for problems preloaded in it so that you can look for it by scrolling down through the options given in the interface. If you do not find a solution for the problem in the interface, run the application by clicking on the Run button. Now the application will scan you system for all possible errors and bugs and will display the available fixes.

You can fix the issues if you choose the option to apply the fixes from Fix It Center automatically. If you do posses a Windows Live Id, it will be better if you sign in to the Microsoft account using Windows live Id, as you will be able to get more solutions online from the website. The Live Id also allows you to manage multiple computers remotely, which is a pretty cool feature.

In short, the Fix It Center application from Microsoft is a great boon to people who do not have much technical knowledge for troubleshooting computers on their own.

Steps To Recover Files In Microsoft PowerPoint

Microsoft problems

        Microsoft Windows

Microsoft PowerPoint can be defined as a presentation program developed by Microsoft, and is a part of the Microsoft Office suite. It works on the Windows as well as the Mac OS X operating systems. The users can create presentations with the help of slides and other advanced features in PowerPoint. The Microsoft PowerPoint application allows the users to create presentations for work, school or even personal projects. However, if the PowerPoint program has errors, it would not function properly and in some cases, your files may be lost or accidentally deleted. In such cases, you can recover both. The Microsoft helpline provides ample assistance with fixing such Microsoft problems related to PowerPoint. If you have lost your data, you can recover the Microsoft PowerPoint program to restore functionality. This is because with a working version of PowerPoint, you may also lose a file by closing the program without saving.
You can follow these instructions to recover the files in Microsoft PowerPoint without seeking assistance from the technical support.

Recovering a PowerPoint File


Microsoft support

• In the first step, select the Start button at the bottom-left side of the screen. Now, you can type ppt*.tmp in the Search box present at the bottom of the Start menu.
• Now, right-click on the name of any files that are listed in the search results, and then choose the Open File Location option.
• Right-click the file in the new window, and choose Rename. Rename the file with the .ppt file extension, such as file.ppt.
• Now, double-click the new file name to open the file in PowerPoint. Now, save the file from the program’s File menu. However, if it is not the file, you simply need to go back to the window to rename and open other temporary PowerPoint files, until you find the right one.

Recovering the PowerPoint Program

• In the first step, select the Start menu button and click the Control Panel link at the right side of the Start menu. Choose Programs and Features.
• Now, scroll through the list of programs that are installed on your computer. Search and select Microsoft Office PowerPoint from the list. You can also contact the Microsoft helpline to get more information on such Microsoft problems.
• Go ahead and click the Change button at the top of the window. Now, choose Repair and click Continue.
• You would get a list of onscreen directions for a repair installation of Microsoft PowerPoint. Once the procedure is finished, you may need to restart your computer.
Hence, you can follow these simple instructions to recover the files in Microsoft PowerPoint. For more information, check Microsoft’s official website.

Get Rid The Ask Adware Toolbar From Firefox Browser

Ask toolbar removal

      About the Ask toolbar

If you are reading this article, I have to assume that you are having some with the Ask toolbar removal in your system. It is indeed difficult to get rid of such adware toolbars from the system, but not impossible. This article would give you the necessary steps to help you with the Ask toolbar removal. You need to execute these steps correctly to get rid of the Ask toolbar from the system.

What is the Ask toolbar?

The Ask toolbar is an adware toolbar that is installed in your system, when you are installing some popular software. The installation files for both these applications would be bundled together, and if the user is not careful enough to unselect the Install option for the toolbar during the installation, the Ask toolbar would be installed in your system. Then you have to worry about Ask toolbar removal.

The Ask toolbar helps you to access the Ask search service online. Indeed this useful website would give you answers to any query that you would paste in the text box in the question format. In other words, you can ‘ask’ a question and the Ask search engine would look for the answer online.

Adware application

      Removing the browser toolbar

However, most of us use the Google or the Yahoo search engine to find something online and the Ask toolbar would therefore just be a waste. But, the toolbar cannot be that easily removed from the browser. Since, it is an adware, it would change the browser settings and set the Ask search website as your homepage. In other words, it would cause some inconvenience during the browsing by taking you to the Ask webpage every now and then.

Getting rid of the Ask toolbar from your Mozilla Firefox browser

If you follow the steps mentioned below, you can easily get rid of the Ask toolbar from your system for good. Though the steps mentioned here are for the Mozilla Firefox browser, you may use the same steps with some minor changes for any other browser application that you have in your system.

The main reason why you failed to remove the Ask toolbar was that you did not remove the adware application from the system. After uninstalling the Ask toolbar from the Add-on section in Firefox, close the application and go to the Add or Remove Programs section in the Control Panel. There uninstall the Ask toolbar application.

How To Use Microsoft Fix It

Microsoft fix it

             Features Of Fix It Tools

It does not matter whether you use a computer from the best or the biggest manufacturer or if it is the most expensive one, you can encounter many troubles with it. If you are not a computer expert, you might have to seek the help of a technical support firm to fix the issues.

However, if your computer is running on any of the Windows operating systems, Microsoft provides a few tools for fixing some of the common issues associated with the operating system. They are Microsoft Fix it programs. There are hundreds of Fix it tools from Microsoft, which would help you avoid the call to a technical support firm and also save a lot of money. In this post, we will help you understand how to use this program.

Steps Involved

  • Launch your internet browser and navigate to the official support website of Microsoft. Go to the Fix it section. You will find different categories in this page like Top Solutions, Windows, Internet Explorer, Windows Media Player, Office etc. If you are having troubles with your Internet Explorer, select the option Internet Explorer.
  • The next step is to choose the issue. For example, if your Internet Explorer crashes occasionally, select the option Fix performance, page display, errors or crashes.

    Windows computer

                 Advantages Of Fix It

  • The above step will filter the Fix it tools specifically for your issue. You can click the link corresponding to a problem and this will help you find out the issues fixed by the particular Microsoft Fix it tool.
  • If you think that this particular tool is apt for your computer’s issue, select the option Run now. This will download the tool to your computer. Double click the downloaded file and select the option Run. This will launch the Fix It program, which will diagnose the issue and fix it. At the end of the process, you will also be asked whether the tool has been helpful in fixing your issue.

We hope that the above mentioned steps have helped you to run the Fix it tool successfully on your computer. Keep in mind that Fix it is the simplest technique by which you can fix Windows issues. The major advantage is that the user is not required to be a tech savvy person to be able to run this tool. Therefore, when you face an issue with your Windows computer, be sure to try out the Fix it tool before you call the technical support team.

Features Of Different Windows 8 Versions

Windows 8 Versions

            Windows Operating Systems

Windows 8 was released a year ago with much hype. However, the operating system did not do well with the customers and numerous complaints against the various features or lack of various features arose. This forced Microsoft to release a much-updated version of the operating system, Windows 8.1 this year.

However, if you want to upgrade your computer from Windows 7 to Windows 8.1, it is still advised that you upgrade to Windows 8 first and then to Windows 8.1. This will help you to take the Windows settings present in Windows 7 to Windows 8 and then to Windows 8.1. In this post, we will take you through the features of the different Windows 8 versions available in the market so that you can choose the one, which suits your needs the best.

Windows RT: For tablets and laptops

Windows RT is one of the Windows 8 versions that comes installed on tablets and laptops. You cannot download or purchase this operating system from Windows Store or your local retailer. The Surface tablets from Microsoft run on Windows RT. Windows RT comes with a desktop that allows you to run few of the Windows utilities like Control Panel, File Manager etc. A drawback of this version is that no additional programs can be installed on the desktop and you will have to depend on the inbuilt apps.

Windows 8: For home users

Windows 8 is the most common among the various Windows 8 versions. It has a desktop screen as well as a metro interface with numerous apps loaded. This version of Windows 8 comes preinstalled in few tablets and desktop machines.

Windows 8 Pro: For professionals

Microsoft chat

           Features Of Windows 8

As the name suggests, this Windows 8 version targets professionals and other users who like to enjoy all the features of the operating system. The additional features included in Windows 8 Pro are Remote desktop, virtual hard drivers, encryption etc.

Windows 8 Enterprise: For large businesses

This version is available only to big business houses and includes high networking capabilities. The features of Windows 8 Enterprise resemble Windows 8 Pro. However, there are a few additions like technical capabilities, and business houses are given discounts for bulk orders.

We hope that this post has helped you make a choice on your upgrade and helped you to be acquainted with different Windows 8 versions. For further assistance on Windows operating systems, you may contact Microsoft chat support or our technical support team.

Issues With The Windows Live Mail Application

Microsoft problems and support chat number

            About Windows Live Mail Problems

Microsoft has many platforms to help the users fix the Microsoft problems and support chat number is often provided in the product user manual itself. Microsoft sets up a new support webpage for the newly released Microsoft product, to make it easier for the customers to access tech support by going directly to the page.

About the Windows Live Mail application

Windows Live Mail is another mail client application from Microsoft, and is very similar to the Microsoft Outlook mail client. Though marketed as a superior mail client to Outlook, this application too had many Microsoft problems and support chat number was provided to the users for getting in touch with the Outlook tech support.

The Windows Live Mail client application is compatible with all the Windows operating systems, from the latest Windows 8 OS to the old Windows XP OS. Those Windows users who are used to the Outlook mail client would find it easier to use.

About the Windows Live Mail problems

As already mentioned, the Windows Live Mail client application has its fair share of Microsoft problems and Microsoft is providing the necessary tech support to fix these issues. Some of the commonly reported Windows Live Mail problems are listed here.

  • The email account setup errors are indeed common.
  • Failure to view or download the attachment files from the received messages.
  • Sometimes the Windows Live Mail users find it difficult to go to the webpage links mentioned in the mail message.
  • The Spam email messages going to the Inbox folder instead of the Spam folder.
  • Too much delay when attaching or opening big files in the mail client – for example, HD resolution pictures.
  • Occasions mail client crashes showing some error message, probably caused by a corrupt file.


                Contact Microsoft Support

Fixing these issues

The detailed solutions for all such Windows Live problems are indeed available at the Windows Live support webpage. Some of these errors are caused by error in setting up the Windows Live Mail account, incorrect mail client settings, virus infection, etc.

Some technical bug in the Windows Live Mail client application might also cause these errors. In such cases, you would be able to find the necessary fixes and updates at the same official support for Windows Live Mail.

If you are using an older edition of the Windows Live Mail client, download and install the latest version from the website. The Windows Live Mail client is a freeware for the Windows OS users.

Get Rid Of The Search Here Toolbar

How to remove search here toolbar

     Remove search here toolbar from system

A toolbar is a downloadable extension used on a web browser. The main function of a toolbar is to provide special services for the user who installed the toolbar. Most toolbars provide a wide variety of services like a search engine, fixing grammar and spelling errors, playing media files and other services. Toolbar are easily available, and most of them are free of charge. Once downloaded and installed the toolbar appears on the web browser, and performs its necessary functions. One such toolbar is the Search Here toolbar. If you wish to learn how to remove search here toolbar then this article is meant for you.

Users typically try to remove any toolbar, as it has lost of issues. Most toolbars over a period time, clutter the web browser and make using it difficult. Most toolbars also have regular update options, which are more annoying than anything else. The worst aspect of toolbars is that they are often harbingers of malicious programs and software. Your system is extremely prone to infection if you download certain toolbars. This will lead to a degradation of the web browser’s performance and cause other issues with the system. However not all toolbars should be considered evil. Standard toolbars from Google, Yahoo or other reputed companies offer helpful services. The problems come in when you download unwanted toolbars that are from untrustworthy sources and only hamper your browsing. It is important to be able to differentiate between good and bad toolbars.

How to remove search here toolbar?

Web browser’s performance

       Search here toolbar removal procedure

The following instructions can teach you how to remove search here toolbar from your computer.

  • Close all your web browser applications. Click on the Start button on the lower left corner of the desktop and open the Control Panel window.
  • Click on Programs and features or the Add or Remove Programs option. Remove the Default tab if you see it.
  • Open Firefox and see that Default tab is not in the Extensions in Add-ons. If present click Remove.
  • Set your Firefox homepage if you start Firefox but find a search page leading to Search Results or My Search Results.
  • Choose Manage Search Engines in the upper right end of the Search bar. Remove Search results or My Search results from the installed search engines.
  • Reset your default search engine that you use be resetting the preference keyword URL.
  • If Search results or My Search results keeps appearing every time you open a new tab, you might have reset a preference.

Hope this article was helpful in removing Search Here toolbar from your computer.

What You Need To Do To Open Ports In A Vista Firewall

Windows Vista Help

         Windows Vista Help Options

The operating system introduced by Microsoft in order to be used on personal computers, that include home and business desktop tablet PCs, laptops, as well as media center PCs goes by the name Windows Vista. It was launched five years after its predecessor, Windows XP. Its new features include a well-updated graphical user interface as well as a visual style dubbed Aero. The main use of a Firewall is to ensure that your computer is kept well protected from common Internet attacks. Such ports are akin to doorways on a computer. Each doorway is used by a certain kind of software for communicating with the world outside.

If you open one of these doorways by means of the Windows Vista firewall, it becomes possible for you to permit communication to go through that certain port with no specific kind of intervention. This can prove to be quite dangerous as it the way for hackers or viruses to make their way into the computer. It is also a bit of a necessity as most software products are aimed at communicating with the Internet in some way. Given below are instructions or opening ports in a Vista Firewall devised by the Windows Vista help team.

Internet Attacks

          Windows Vista Help Option

  1. Start off with these instructions by clicking”Start”. Then open “Control Panel” and click on “Security.
  2. Following which, you have to open the “Windows Firewall” section and proceed to click “Allow a program through Windows Firewall.”
  3. It is then required that you click on the “Add Port” button. Type in the name of the program you are about to open the port for and then type in the port number that you would like to open.
  4. After that, choose the kind of protocol you would like to use on the open port. In case you are unsure about this, consult your network administrator or software guide as protocols used by various software products differ markedly.
  5. Finally, you have to click “OK.” You will see that the port is opened on the firewall now.

That ends the instructions devised by the Windows Vista help team for opening ports in Vista firewall. If you need further assistance with these instructions, you are well advised to contact the Windows Vista help center. To visit the Windows Vista help website is also strongly advised.

Steps To Fix The Error Message 1317

Fix Microsoft errors

       Microsoft issues

Sometimes, while installing a new program in your computer, you may get error messages preventing you from installing it completely. This is due to the fact that some computer programs may be harmful, while others unnecessarily take up valuable resources like hard-drive space and memory. Hence, in order to prevent such programs from getting installed, Microsoft has taken initiatives such as the Error 1317, to prevent just anyone from installing programs to a computer. However, ironically these updates prevent the installation of much-needed software like Microsoft Office, or even an anti-virus program.

You can use the following instructions to fix Microsoft errors before contacting technical support.

  • In the first step, you need to open the folder containing the .exe file for the program that you are trying to install. Now, right click on the file to select the Properties option.
  • On the new window, select the Security tab and you would see that the screen would switch to a list of the users on the computer. Now, click the Edit button to change the permissions.
  • Now, you need to highlight the names of the users on the computer that you want to change the settings for. For this, click the box in the Allow column of the lower screen that says Full Control. By doing this, it would provide full control of that file to those you gave permission to.
  • In the next step, press Ok to be taken back to the Security screen. Again, press Ok to close that screen. Now, run the program.
  • You need to restart your computer and press F8 immediately. You would see a black screen that presents several boot choices. Now, choose the SafeMode option, and also ensure that you log in as the system administrator when prompted. At any point of time, you can also contact Microsoft tech support, and seek assistance to fix Microsoft errors.

    Anti-virus program

            Microsoft helpline

  • Now, right click the exe file from the program, and select the Properties option, followed by the Security tab, and then click Edit to change the permissions.
  • In the next step, you need to select the name(s) of the users that you want to adjust the permissions for, and check the Allow box next to the Full Control category. Now, click OK and return to the Security screen. Again, click OK to close the Properties window.
  • Now, install the desired program and restart the computer into regular mode once the installation is finished.

Hence, you can fix the error message 1317 in your system by following these instructions. For more information, contact our technical support team.