Monthly Archives: April 2013

How To Fix Microsoft Programs

Microsoft fix it

                       Fix Microsoft Programs

Windows products are very popular software programs among the computer users. Since they are used by so many users, and so many of them keep coming out, it’s only natural that here are as many problems faced with their usage. Some of the issues related with the products are discussed here, and Microsoft Fix it is also given.

Microsoft Office Product Activation Errors

  • Make sure that your Microsoft program is not a trial version. Functionality will be reduced after trial period expiry.
  • Check the internet connection. Program communication errors can be caused by a firewall or a proxy server that requires authentication.
  • Make sure you have only one installation of the same office product. Multiple installations will result in an “invalid product key” error message.
  • Delete the license file after a failed re-installation. In Windows XP, this is done by clicking on “Start” and then “Run”, and then typing %All user Profile%\ Application Data\Microsoft\Office\Data. Click on OK. Then locate and delete the Opa12. dat file, and re-install the Office product.

Errors during an Office Product installation

  • Disable third-party applications like WebRoot Spysweeper, which restrict access to registry sub key modifications.
  • Retry the installation and after a computer restart, try to re-enable the application.
  • Delete the license file after a failed re-installation. In windows XP, this is done by clicking on “Start”, then “Run,”, and then typing %All User profile%\Application Data \Microsoft\Office\Data, and clicking on OK. Then locate and delete the Opa11. dat file, and re-install the Office product.

Fixing errors starting Microsoft Outlook

Microsoft program

                   Fix Microsoft Products

  • Locate “Outlook exe” in Microsoft Office 10, 11 or 12, from the following path:
  • C:\Program Files\Microsoft Office\Office (10,11, 12 )
  • Right click Outlook. exe and go to “Properties.”
  • Click “Run this program in compatibility mode” on the “Compatibility” tab. Click on “OK” and then start Outlook.

“Add or Remove Programs” Feature Fails to uninstall

  • Verify that the “Add or Remove Programs” feature does not work by navigating to Start>Run> and then typing in “ app wiz.cpl” and hitting the Enter key.
  • Select the Office system product, and click on “Remove.”
  • If the above does not work, download “Microsoft Fixit 50154.msi” from the Microsoft website, and run it.
  • Follow the steps in the “Fix it” Wizard.

For any of the common problems that you encounter, you can dial the MS hotline number and have the crew over at Microsoft fix it for you.

Troubleshoot Windows Vista Restart Problems


Reaching Microsoft support

If you are a regular user of Windows, some of the Microsoft problems can annoy you at times. The restart problem in Vista is one of the known problems. Let us identify the causes and familiarize the tips to fix these issues.

Windows Updates

This feature installs the latest updates needed for the computer automatically to increase the functionality of the computer. Even though it is a recommended process, in some cases it can create havoc if the install was not proper or met with errors.


This .exe file is a kind of virus and can cause problems like ‘Blue Screen of Death’, system crash, corruption of Windows registry files or security issues to the computer.

Outside attacks

Third party websites, spywares, viruses, malware etc can attack your computer and these attacks can pave way for repeated system restarts.

System Restore

You often perform a system restore of your computer to a previous working condition to overcome a system issue. It may also cause restart problems in your computer.

Corruption of Registry

Invalid or incorrect entries in registry can also cause your system to behave in a non-responsive manner resulting in system restart.

How to fix it

You can try the following fixes to troubleshoot the restart problem.

Disable FBISM.EXE file

  • Switch on the Computer. Click on the “Start” button and select the “Run” option.
  • Enter “msconfig” on the blank box and press enter.
  • Choose the “Start Up” option from the popup window. Unmark the FBISM.EXE box option and hit the “Apply” tab.
  • Quit this window and restart the computer to make the changes.

Fixing Registry

  • Turn on the computer and make sure it is active. It is recommended to keep a backup of your registry before performing any steps.
  • Enable the Internet and download any patch up software to fix the registry from any of the trusted sites. Once the program finishes running, it should fix the corrupted registry entries.

Safe mode

  • To resolve the restart due to system restore, start your computer in safe mode.

            Microsoft support website

  • Turn on your computer and eject any CD’s, DVD’s or floppy disks if inserted.
  • Shut down and launch your computer in “Safe Mode.”
  • Once Windows log on screen displays, restart the computer again.
  • You can exit the “Safe Mode” by starting the computer in normal mode.

Removing Outside threats

  • Once the computer is turned on, do a complete scan of your computer by launching your antivirus software.
  • Remove any unwanted programs if detected.

You have the resources to fix these Microsoft problems at your fingertips now. Take up the challenge of resolving it by your own. If you still find it difficult, please visit the Microsoft support website for available options.

Deal With Audio Related problems In Windows 7

Microsoft chat support

Chat support for audio problems

At times, while working on your Windows 7 computer, you might encounter problems related to the audio that can leave you quite frustrated. To fix these issues, you need to find out what is causing the problem in the first place. To help you with the same, I am mentioning a few troubleshooting measures provided by the Microsoft chat support team, which you may adopt to resolve audio problems in Windows 7.

Check the volume level

Sometimes, there may be nothing wrong with the audio device. The reason why you are hearing anything may be because of the system volume level; it might be too low. To change this, click on the Windows “Start” button, click on “Control Panel” from the start menu, select the icon titled “Hardware and sound”, and click on “Adjust System Volume”. Make sure that the muting option is not enabled. If the button labeled “Mute” is having a red mark on it, you need to click on it to switch it off. After that, increase the volume slider to your desired level.

Make sure the cables are connected properly

Make sure that all the cables of the speakers are plugged in properly and switched on. Also, check whether the speakers are connected to the lineout jack of your computer. The lineout jack usually comes in green color. Close any application that makes use of the audio feature and disconnect the audio device. Now plug the audio device back in place and restart the application.

Verify the sound card of your computer

  • Click on the Windows “Start” button located on the taskbar.
  • Start menu will now open up. From here click on the option which says “Control Panel”.
  • Click on the icon titled “System and Security”.
  • Select the option labeled “Device Manager”. This will open up the device manager window.

    Adjust system volume

       Microsoft Windows 7 audio problems

  • Locate and expand the option which says “Sound, video and game controllers”.
  • Right click on your soundcard from this given submenu.
  • Select the option that says “Properties” from the context menu.
  • Go to the tab titled “General”.
  • Look under the device status section to see if there are any problems with your soundcard.
  • If in case, any error is mentioned under this section, or there is a yellow question mark right next to the soundcard, you will be required to reinstall the respective device driver.

Those were some of the troubleshooting measures you may adopt to deal with audio-related problems with your Windows 7 computer. Contact Microsoft chat support team for further clarification.

How To Replace Batteries In A Microsoft Wireless Notebook Optical Mouse 3000

Microsoft problems

Microsoft Wireless mouse battery

Wireless devices are always known for their handiness and ease of use. This is particularly true in case of a wireless Microsoft mouse. A wireless mouse gives you the freedom to drag and drop files or do clicks within a range of your notebook. You also do not have all those messed up wires behind your computer. Although a wired mouse obtains power from the CPU, a wireless mouse gains power from its batteries.

Microsoft Wireless Notebook Optical Mouse 3000 usually comes with two AA batteries. However, some models contain a single AA battery or a single AAA battery. One of the Microsoft problems, which many users encounter, is with their mouse. When you notice that your mouse is inconsistent to movements and the responses are bad, it is an indicator for you to replace your mouse battery. So, how do you replace them? Well, the process is quite simple and the below the steps will show you how to replace the batteries of a Microsoft Wireless Notebook Optical Mouse 3000.

Steps to be taken care of

Before you replace the batteries, make sure that the new batteries that you have bought are of the same size and type. If you replace the batteries with an incorrect type, there is a risk of explosion.

Steps to replace the batteries

wireless mouse

     Microsoft wireless notebook

  • Look for the tiny, circular button on the back of your Microsoft Wireless Optical Mouse. This is the lock button of your battery compartment. Press on it to unlock the cover on its top.
  • Take off the cover and you will find the slots for the batteries.Take the mouse in your hand and place it upside down to let the old batteries fall out of the slot. As your old battery contains hazardous materials, you should not dispose them with your household waste and instead hand it over to an appropriate collection center. Take the new batteries and slip them into the battery compartment. Replace the top cover of the mouse back in its position.
  • With the last step completed, you have successfully replaced the battery of your Microsoft Wireless Notebook Optical Mouse 3000. Now plug in your mouse’s wireless transmitter into any of the USB ports of your computer. Press on the power button of your mouse. Check if the wireless transmitter detects your mouse movements.

If the wireless mouse is detected by your computer, you will see a pop up message on your screen. With this pop up message, you are all set with your wireless mouse. Get help with other Microsoft problems from the Microsoft Support center.

Troubleshoot Office 2007 Without Complications

Microsoft problems

Fixing Microsoft Office 2007 problems

Microsoft Office 2007 is one of the versions of Microsoft Office which consists of a number of office applications such as MS Word, MS Excel, MS Outlook, MS PowerPoint and MS OneNote (digital notebook).  The introduction of ‘Fluent User Interface’ in Office 2007, the new graphical user interface, has been well accepted. However, many of the users of this productivity suite have reported that they have faced problems while using some of the programs in it, which include trouble launching programs, alerts of missing installation files while trying to uninstall Office 2007 from the system or error alerts which indicate bad registry settings. There are also reports of Microsoft problems cropping up after the updates are installed. Running the built in repair tool in the Office 2007 helps resolve some of the issues.

Troubleshoot from within a Program

  • Try to launch Excel or Word 2007. If you find problems to open these programs due to any issues with Office, try out the second step.
  • Navigate to the Microsoft Office button and click on it. Select Word Options from the drop down menu. If you are in Excel, then select Excel options.
  • When the Word/Excel Option window is opened, choose ‘Resources’ from the bottom. This will open a new window. Choose the option ‘Diagnose’ to begin the repairing process. This step will automatically find out the issues and fix them. Click on ‘Close’ when the repair is over.

From Add/Remove Programs

Word 2007

                       Office 2007

  • Navigate to ‘Control Panel’ and click on the icon ‘Add or Remove Programs’.
  • Scroll down to view your Microsoft Office 2007 version and select it.
  • Hit on ‘Change’ button you see on the grey bar. Choose the option ‘Repair’ from the window to begin the diagnostic process to find the problems and do the repairing steps.

The above given steps should resolve your issue with Microsoft Office 2007. If you still confront any Microsoft problems, go to the Microsoft Office suites Solutions Center website and select the option ‘Error Messages’. You can find this option on the left side of the opened web page. Look for the error message you are getting while trying to launch your program and click on it. This will let you find the adequate steps to follow.  You can also try another alternative step by clicking on ‘Get help now’ button on Microsoft Office Suite’s Solution Center Website.

Fix Your Microsoft Wired Mouse 2.0



Microsoft mouse

Microsoft mouse problems

Microsoft Wired Mouse 2.0 is a plug ‘n’ play USB device from Microsoft Corporation. High performance and low response time are the characteristics of this three-button device. However, as with any other hardware device, the mouse can also give you troubles. Trouble with your wired mouse is one of the Microsoft problems that can give you a lot of headache. If your mouse does not work, it becomes very difficult for you to operate your computer, unless you know all the shortcut keys on your keyboard. The below mentioned steps will help you to fix the errors with your Microsoft mouse.

Steps to follow

  • The first step is to check your USB port. Unplug your mouse from the USB port and plug it into another port. If your mouse is working fine this time, it means that the damaged USB port gave you trouble. If you do not have another USB port, you may plug in a flash drive to the USB port and check. If the flash drive works fine, you can presume that the trouble is with your mouse and if it is not, it means that the trouble is with your USB port.
  • Click on ‘Start’ and go to ‘Control panel’. Double click on ‘mouse’ to open. If your mouse is working fine, the ‘hardware’ tab on the opened window shows the message ‘this device is working properly’. If the device is not working properly, go to ‘properties’ and then choose the ‘driver’ tab. You may reinstall your old version of driver by clicking on ‘roll back driver’. This installs the previous version of driver that was working fine on your computer.

    Microsoft Help

    Microsoft Help and Support

  • If the above-mentioned steps did not help you, try updating your driver software. For this go to the ‘Device Manager’. You can find ‘Device Manager’ in the control panel or open the ‘run’ window and type in ‘devmgmt.msc’ without quotes and press enter to open the device manager window. From the list, click and expand ‘Mice and Other Pointing Devices’. Select ‘Mouse’, right-click on it and select the option ‘update driver software’. You have the option to update the software automatically. Follow the instructions and update the software.
  • Next step is to check the errors on your USB controllers. Expand ‘Universal Serial Bus Controllers’ in the device manager and check for yellow exclamation marks. Yellow exclamation marks indicate that the trouble is with your USB drivers.

You can fix the errors with your Microsoft Wired Mouse 2.0 by following the above-mentioned steps sequentially. You can find similar fixes for Microsoft problems on the Microsoft support website.