The mouse is one of the computer’s external peripheral devices that is prone to many issues and problems. They are delicate devices that develop issues over time.
A problem with the mouse can be the most frustrating experience for users as they can be left helpless without any control over the system. Some of the common problems with the device can be a stalled cursor, no response to clicks or slow responses. Other common problems include the disappearance of the cursor from the screen and reappearing after some moment, the cursor having a mind of its own like drifting around the screen without any stimulation and the like.
These problems will ultimately lead to delay or lag in progress and execution. Most users go for the option of replacing it with a new device. A new mouse from Microsoft doesn’t come cheap and the quality of cheap devices is suspect. You can easily fix the problems by troubleshooting it by running a check in the Device Manager. Most of the Microsoft problems can be easily solved by rebooting the hardware by this option.
Steps to follow
- Hit the Windows key on the keyboard or click the Start icon at the bottom left of your desktop and then click on the option
- In the field space of Run, type in sysdm.cpl and click the OK button.
- From the options that come up, select the tab marked as Hardware and then click on Device Manager.
- You will be presented with a list of options from where you should click on the label Mice and other pointing devices.
- In this, you can right-click on the active mouse and select Properties.
- Inside the Properties, select the tab marked as General and then click on Troubleshoot. This click will guide you through to a set of actions that will solve the mouse issues.
- You can install the Microsoft Fix-it USB Troubleshooting Tool on your computer and it will guide you with steps to fix the existing problem.
- Try unplugging the mouse and plug it back in and check if the system detects the device.
- Run a virus scan with a reputed anti virus software. There maybe a chance that the abnormalities shown by the cursor on the screen maybe due to a rogue program that got into the system. A system format should solve this problem.
More Microsoft problems and their troubleshooting procedures can be found in the company’s official website.