Monthly Archives: December 2012

A Mouse Problem?


Fix Microsoft Mouse Problems

The mouse is one of the computer’s external peripheral devices that is prone to many issues and problems. They are delicate devices that develop issues over time.

A problem with the mouse can be the most frustrating experience for users as they can be left helpless without any control over the system. Some of the common problems with the device can be a stalled cursor, no response to clicks or slow responses. Other common problems include the disappearance of the cursor from the screen and reappearing after some moment, the cursor having a mind of its own like drifting around the screen without any stimulation and the like.

These problems will ultimately lead to delay or lag in progress and execution. Most users go for the option of replacing it with a new device. A new mouse from Microsoft doesn’t come cheap and the quality of cheap devices is suspect. You can easily fix the problems by troubleshooting it by running a check in the Device Manager. Most of the Microsoft problems can be easily solved by rebooting the hardware by this option.

Steps to follow

  • Hit the Windows key on the keyboard or click the Start icon at the bottom left of your desktop and then click on the option

    Mouse Malfunction

    marked Run.

  • In the field space of Run, type in sysdm.cpl and click the OK button.
  • From the options that come up, select the tab marked as Hardware and then click on Device Manager.
  • You will be presented with a list of options from where you should click on the label Mice and other pointing devices.
  • In this, you can right-click on the active mouse and select Properties.
  • Inside the Properties, select the tab marked as General and then click on Troubleshoot. This click will guide you through to a set of actions that will solve the mouse issues.
  • You can install the Microsoft Fix-it USB Troubleshooting Tool on your computer and it will guide you with steps to fix the existing problem.
  • Try unplugging the mouse and plug it back in and check if the system detects the device.
  • Run a virus scan with a reputed anti virus software. There maybe a chance that the abnormalities shown by the cursor on the screen maybe due to a rogue program that got into the system. A system format should solve this problem.

More Microsoft problems and their troubleshooting procedures can be found in the company’s official website.

Troubleshooting Internet Explorer In Xp

Microsoft problems

Causes for various problems in Internet Explorer

Windows Explorer is the default browser on Windows OS and is widely used among most of the users to connect to the internet.  However, there might be occasional troubles with internet explorer and it can be quite frustrating when you cannot get these problems solved. So , let’s see what are these Microsoft problems and know the methods to fix the same.

Internet Explorer problems

Users  all around the world face a number of problems with Internet explorer. The problems include not being able to send or receive emails, not able to load a web page and even if they do load , they might not contain pictures  or required data. Some of the users also come across problems like non functional hyperlinks and also crashing of the entire Explorer program.

Why does this happen?

You can’t pinpoint one specific reason for all these problems as the causes may vary from improper functioning of the video driver of your PC to lack of RAM memory. You might not be able to watch videos or presentations, if you do not have the latest edition of flash player, adobe reader or Java plug-ins installed with the Explorer program.

So how do you solve them?

The first step towards solving these problems is to launch the internet explorer and then select the “Tools’ option. Choose the

Microsoft help and support

Solving Internet Explorer problems with Microsoft help

“Internet options” followed by “programs” menu. Choose the programs that you use to send and receive emails other than your email service provider. Also choose those web pages that you use to read articles as well as make internet calls. Select the ones  that help you keep and manage your contacts. Choose the “general “ Tab and then click “Delete “ option , followed by the “Delete temporary internet files “ option as well as “Cookies”. This would help you load web pages faster , especially the sites that you chose in the internet options.

In the advanced settings, you can select the “Multimedia “ option followed by clicking on the radio button corresponding to “Show pictures” . You may also try reducing the security by adding  your favorite sites to the trusted sites list under the “Security “ tab.

Updating the internet Explorer with latest updates would also help you solve these problems to a certain extent.

In case these measures don’t solve your problem, you can always visit the official Microsoft website. You will find a number of articles in the Microsoft Help And Support website  that would help you resolve most of the  issues.



Troubleshoot Microsoft Problems


misconfigured firewall

Microsoft provides updates to their popular Windows operating system by means of Windows updates. Just like other software programs, regular updates are necessary to speed up the  performance of Windows operating system.

Microsoft is able to maintain their brand name in the industry all the way through their professional customer services. If you are using Microsoft’s default Web browser, the Internet Explorer for browsing purposes, then you may experience some errors while updating it from the Microsoft’s official website.

Sometimes you may not be able to connect to Microsoft Updates due to improper internet connection or imperfection in firewall configuration or sometimes due to virus attacks. Here I wish to point out some tips to resolve common Microsoft Problems of such nature.

Virus Attacks

Preventing computer systems from virus is really a tough task. You need best antivirus software program, because sometimes the viruses might even prevent you from connecting to the Microsoft Update site. In such a case, you may receive an error code and you will have to contact the support team from another system for availing reliable solutions for the issue. Once you determine that the virus action is the barrier in connection, update your anti-virus software to wipe out the viruses off the machine.

Check the Internet Connection

internet connection

An improper internet connection may block you from connecting to the Microsoft Update website. Therefore check the network cables first and if you find nothing wrong there, then switch off the modem and turn it on again. This helps to fix normal network problems.

If you are using Internet Explorer for downloading Windows updates, then try to access some well known sites before attempting to run updates. Once you determine that your internet connection is fine to run the updates, visit the official Microsoft website and download the software updates onto your system.

Imperfection in Firewall Configuration

Imperfection in firewall settings may prevent you from connecting to the Microsoft Update Website. So you have to disable the firewall action before attempting to connect to the website.  For disabling firewall, select My Network Places from the Start menu and right click to display the options. Select Properties from the drop down menu and then select Advanced Settings. Now you can see a disable firewall option in the new window. Select the Disable option and then click the Apply button to save the changes.

Hope this article is useful in troubleshooting common Microsoft problems. Thank you for your time!



How to Fix Microsoft Update ActiveX Problems

Microsoft Problems

Microsoft Update Problems

Microsoft periodically issues updates and security patches for all its products. These updates are always instrumental in fixing the issues that may crop up. However, there are a number of occasions when you run into Microsoft problems while you try to download and install Microsoft updates. One such problem is the ActiveX problem. Well, given below are some simple instructions that will help you fix the issue.

Changing Internet Explorer Security Settings

  • Before you begin the process, you need to turn off your antivirus software.
  • Now, you need to launch your Internet Explorer web browser on your computer.
  • Next up, in the Internet Explorer window, you need to click on the option named “Tools” and then click on “Internet Options.”
  • After that, you need to select “Security” and check the box that is adjacent to “Internet Zone.”
  • Once you do that, you need to change the security setting to “Medium” and press the “Apply.”
  • Finally close down the Internet Explorer web browser and then reopen it.

Clearing Browser History

  • Launch the Internet Explorer web browser and click on the “Tools” menu and then select “Internet Options.”
  • After that, you need to select the tab that is labeled by “General” and then click on “Temporary Internet Files.” Then, you need to choose the “Delete Files” option.
  • Following which you need to click on “History” and then choose “Clear History.” After that, you need to press the “OK” button for saving your changes.
  • Finally, close down the browser and then try reopening it.

Clearing the Updates Folder

Internet Zone

ActiveX Problems

  • Click on the Windows “Start” button and then select the icon that is labeled by “Programs.” After that, click on the “Windows Explorer” option.
  • Now, you need to double-click on “Program Files” and then the “Windows Update” folder.
  • Next up, you need to click on “V4” and then choose “Edit.” Then, click on “Invert Selection.” After that, press the “Delete” button followed by “Yes” if prompted.
  • Following which you need to double-click “V4” and select “IUHIST.XML.” Click on “Edit” and then “Invert Selection.” After that, press the “Delete” button followed by “Yes.”
  • Finally, close down the Internet Explorer web browser and reopen it.

So, that was some information about fixing Microsoft problems associated with Update ActiveX. Hope you found the above post helpful. Adios!

Fix Microsoft Office Problems


Restoring MS Office

All the programs and products will develop one problem or the other on constant usage with time and this can be repaired by following suitable instructions. Such problems can lead to loss of files or corrupted files and can even cause major problems in handling important data.

MS Office problems exhibit symptoms like lost or corrupt files, files could not be opened or closed, unable to deliver and receive mails in Microsoft Outlook, etc.

The good news about dealing with such problems is that Microsoft comes with a utility, as in Office 2000, which can detect and fix the Office program.

In case you face any of the above mentioned or other Microsoft problems, you can follow the steps discussed below to easily detect and fix the problem.

MS Office Repair

  • In order to start the process of repair or recovery, have the Microsoft Office genuine disc ready to use. While the Office versions

    Microsoft Office Programs

    save a recovery file automatically on your hard drive, Microsoft Office 2000 will not do so. Therefore, insert the disk in the CD drive so that MS office picks the files needed for repairing and fixing the problems.

  •  In case the Office version on your computer is Product Key Card version, have the recovery files on your hard drive and installation program will identify these files.
  • Check the functioning of the Microsoft Office Programs such as Power Point, Excel or Word by opening them one by one. If any program doesn’t respond, select and open that program.
  • On the top of the program window, locate and select the menu marked as Help.
  • In the Help menu, hit the Down arrow and from the drop down, select Detect and Repair option in case you are using Office 2000 or 2003 and select Diagnose for Office 2007 or 2010.
  • You will be guided by the steps and instructions that follow. In case you are using Office 2007, the detection and repair will be done automatically. You will be asked about the desired file’s locations before recovery in the case of Office 2000 and 2003.

These are the steps in fixing the problems with Microsoft Office under Microsoft Problems.

Hope this article is helpful in your research. Regards!