Monthly Archives: November 2012

Problems while using Microsoft Live

Microsoft problems, security

Microsoft Live is prone to problems

Microsoft Live is once again one of those high end utility products from Microsoft catering to a consumer base that is more along the line of consumers that own small businesses. The software provides its users with the ability to share files over it and also in messaging and conferencing. Since its inception, it has grown in popularity and user base. But then, it is not without its share of problems. These problems need quick attending, and that is precisely what this article hopes to achieve. Here we address a few of the major issues and followed by a few methods of troubleshooting as well.

The Issues Likely To Occur

The different Microsoft problems include the users being prevented from logging in right away to the disappearance of several stored data and contacts from the web application. Hotmail, the primary email account from Microsoft recently was recently victimized by a massive security breach which had around 30,000 of its user accounts compromised. These hacked accounts had then been automated to generate and send spam mails to every other contact in their respective address books. Microsoft Live has also been known to be prone to worms and other PC threats.

Probable Causes

The rather irritating login issue faced by users maybe a direct result of certain device issues that crop up from time to time due to overload of users using the product at any given single time. Weaknesses in Microsoft Live’s script and coding have also left it quite vulnerable to experienced hackers.

Troubleshooting It All Down

Always keep your version of Microsoft Live up to date for if not, several compatibility issues will be spawned in the process. Since the software is highly sensitive to compatibility, one must always crosscheck it with the system specifications that are required. Now if your account has been breached, it is always recommended that you make use of the Malicious Software Removal Tool and the Safety Scanner to rectify any of the related issues.

Microsoft problems, security

Microsoft Live is prone to problems

Taking Precautions

Avoid potential problems by regularly making use of the Safety Scanner to catch potential issues. Now if your account has been found to be breached, then make use of the Microsoft Software Removal Tool wisely. Also do remember to change the Microsoft Live password to prevent any sort of unauthorized access to the account.

Well with that we hope to have covered some of the major Microsoft problems experienced while using Microsoft Live. Hope you have found the article useful.

Microsoft and Spybot issues

Microsoft problems

Fix Spybot issues in Windows

There are many antivirus and antimalware programs out there that helps in preventing your system from malware and spyware attacks. Users of computers can download or purchase antimalware or antispyware programs and install any one of those in their computer to protect it from virus, Trojans, and other malware or spyware. Users should choose an effective antimalware software for their system, with regard to their system’s requirements. Carefully examine the various options available and then finalize with a product, this way, you will be able to compare the function and effectiveness of different antimalware available.

Spybot Search & Destroy is developed by Safer Networking and is a free antimalware and antispyware program. It is fully functional on almost all versions of Microsoft Windows through it can also run on other operating systems, like Linux and Symbian. Like all other software codes and programs, Spybot also can malfunction while running on Windows operating systems.

Purpose of installing Spybot

At some point, most personal computers are likely to become infected with virus, Trojans or other spyware or malware. These unwanted software codes can do anything to your computer, including deleting files, disabling your antivirus software, adding new programs or recording your Internet activity. Such programs should be removed as soon as possible to avoid malfunctioning of your computer.

Microsoft Windows and Spybot issues

It is more likely that, Microsoft Windows operating systems get infected with spyware, viruses and malware than other computer operating systems. Spybot’s download is prevented by some malware and viruses running on Windows or these malware even cause the Spybot to malfunction, if it is installed already. Many Windows operating system owners use Internet Explorer, and some malware can block Internet Explorer by exploiting its proxy server feature. Without Internet access, Spybot cannot function optimally.

Solution to Microsoft problems with Spybot

By using Microsoft’s latest programs having more security features, users can prevent such obstruction. When using computer

Microsoft problems

Fix Spybot issues in Windows

security programs, users should also take advantage of Microsoft’s Safe Mode feature as spyware, malware and viruses cannot function in Safe Mode. Spybot can access the Internet by Disabling IE’s proxy server feature or using a different browser.

That’s all the information you will need to resolve the Microsoft problems with Spybot. Thank you!

How to Repair Windows Live Issues

Microsoft problems, application

Repair Windows Live Issues

Being a set of online services, Microsoft Live comes bundled with the Windows operating system. Microsoft Live is designed mainly for consumers and small businesses, and offers services for file-sharing, instant messaging and conferencing. It is one of the most widely used Microsoft products by millions of business enterprises. However, like any other software application, Windows Live is not without its problems.


There are a number of occasions when users experience problems while using the Windows Live application. One of the major troubles comes in the form of the inability to log-in right away. This can be really frustrating as it kills lots of your precious time. Apart from that, another problem commonly faced by Windows Live users is the disappearance of stored files and contacts in the web application. In addition, there are also problems associated with the security as it gives hackers a chance to send out e-mails with several spam links to contacts listed in their address books. Windows Live is also prone to attacks from viruses and other malware that has an adverse effect on your accounts.


Microsoft problems associated with Windows Live are mainly due to certain device issues taking place on the Microsoft server. This is mainly because of the overload of users subscribed to Microsoft Live, which in turn could not be accommodated by the company’s server. Another major drawback of the Windows Live application is its vulnerable script that makes it prone to attacks from viruses, thereby allowing to be exploited by hackers.


According to our tech support team, you need to check first your Microsoft Live client to see if its settings correspond accordingly with the operating system you are using. It is also recommended that you maintain regular updates with the live application and your operating system for use the various features and functions of the Windows Live application. Now, in the case of a security breach, you need to use the Malicious Software Removal Tool and Safety Scanner to correct any issues.


You need to ensure that the Safety Scanner provided by Microsoft is used to detect and resolve

Microsoft problems, application

Repair Windows Live Issues

potential issues. After that, it is strongly recommended that you change your Windows Live password for preventing unauthorized access to the account.

So, that was some information about Microsoft problems associated with Windows Live application. Adios!

Install Microsoft Internet Spades

Microsoft problems

Fix Microsoft Internet Spades

The Start menu of Microsoft Windows operating systems contains 5 games, out of which Microsoft Internet Spades is one. It is  very interesting to play games in Windows OS and these games help a lot in killing time. If you have an internet connection, then you can play Microsoft Internet Spades online with a partner against the opposing team of two players. If you have this program installed on your system you can start playing it. For some reason, if you have uninstalled the game from your computer, or if it is showing errors, then you may want to uninstall and re-install it. The Microsoft tech support team says this can be carried out so easily with the support instructions provided below.

The tutorial helps you on uninstalling as well as installing Microsoft’s internet Spades, so that you can get back smoothly with the game.

Instructions to troubleshoot Microsoft problems with Microsoft Internet Spades

Install Microsoft internet spades

  • Go to the “Start” menu from the bottom left corner of your screen, and Open the Control Panel by clicking on it.
  • From the Control Panel, Select the “Programs and Features” option then click “Turn Windows features on or off.”
  • Check the box next to the word “Games,” then click “Yes,” followed by “OK.”
  • Restart your computer in order to complete the installation process. Try to open the Internet Spades game again once you have restarted it to check if the game is properly installed.

Uninstall Microsoft Internet Spades

  • Go to the “Start” menu from the bottom left corner of your screen, and Open the Control Panel by clicking on it.
  • From the Control Panel, Select the “Programs and Features” option then click “Turn Windows features on or off.”
    • Place a check mark on the box next to the word “Games,” then click “Yes,” followed by “OK.”

      Microsoft problems

      Fix Microsoft Internet Spades

    • Restart your computer in order to complete the un-installation process. To check if the game is properly un-installed, try to open the Internet Spades game again once you have restarted the computer.

So, that’s how the tech support team advices to resolve Microsoft  problems with Microsoft Internet Spades. If you have any further clarifications, contact support team Thank you and have a great day!

Antivirus issues in Computer

Microsoft problems

Antivirus problems

Antivirus software, when installed on your system, detects, prevents and removes malicious programs from your computer. Antivirus software companies offer computer security including protection from social engineering techniques. There are many antivirus software available out there in the market, you can choose from the good ones suitable for your computer, purchase, download and install. You can also avail antivirus software for free trial, which should be purchased and renewed after the trial period, to continue receiving the anti-virus service.

Certain antivirus software makes issues with the Windows Update Service. The most common issue is when the antivirus software mistakenly identifies the new updates to software installed on the computer as security threats. The official Microsoft support website and the documentation that came with your anti-virus software are best troubleshooting resources for these kinds of issues. Let us discuss some Microsoft problems that arise with antivirus issues in computers.

Windows Update not running

While downloading updates for Windows operating system or other Microsoft products, the Windows Update facility will refuse to run. This might be because the anti-virus tool blocks the Windows Update facility from running. From within the anti-virus application, Check the list of blocked services and ensure that the Windows Update is marked as safe and trusted.

Software updates not running

The anti-virus software may be set so as to allow updates to be downloaded, but then, at certain times antivirus software prevents the smooth installation of updates. This is because the antivirus software views these necessary system changes as security threats and thus blocks them. From within the anti-virus program, check the list of blocked services again and make sure that products and installation tools from Microsoft Update service are not being blocked.

Other issues

Conflicts can also occur between anti-virus software and updates run by Microsoft applications preventing smooth update. These

Microsoft problems

Antivirus problems

conflicts will result in Error messages and program crashes in the computer. During such situations, the best thing to do is to disable the anti-virus program temporarily while the updating is taking place. Once the update completes successfully, enable the antivirus program back on your system. Also, if you have unknowingly installed more than one antivirus software on your computer, that may cause problems.

So that’s some Microsoft problems occurring between antivirus software and Updates. Thank you!

Resolving problems in Microsoft Office Communicator 2007

Microsoft problems, VoIP communications

Troubleshooting Microsoft Office Communicator 2007

The Microsoft Office Communicator 2007 is a very popular tool that helps to unify the communication channels between users. This can be used to help the end users in corporate environments to collaborate with one another. With the help of Microsoft Office Communicator, the users can communicate with each other using various methods such as instant messaging (IM), desktop and video sharing etc. Although a very popular tool, especially among the corporate users, this application does suffer from occasional problems that will require troubleshooting.

We have been providing you with easy solutions for most of the Microsoft problems that you are likely to encounter, and here in this case too, we will be providing you with the necessary information on the various problems that affects the Microsoft Office Communicator 2007.

No multi-party communication

The users can configure the MOC for public instant messaging with public Internet connectivity (PIC) IM-service providers such as MSN (Windows Live) and Yahoo! Messenger. However, you will not be able to hold multi-party communication with PIC users, which is a serious flaw in itself.

Compatibility issues with MS Outlook

Even though both of these applications are developed by Microsoft, it is often seen that they often suffer from certain compatibility issues. Connection errors between these two applications can occur if the email

Microsoft problems, VoIP communications

Troubleshooting Microsoft Office Communicator 2007

address given in the default Outlook profile varies from the sign-in address in the Microsoft Office Communicator. If the Windows Registry configuration for Outlook is incorrect, it can lead to the display of a connection error message.

Vulnerable to attacks in VoIP communications

The Microsoft Office Communicator does suffer from a serious security problem, which is its vulnerability to denial-of-service (DoS) attacks in its Voice over Internet Protocol or VoIP communications. There are various methods that an attacker can rely onto, in order to limit the access of the clients to the services. These methods include sending the clients a large number of instant messages that contains a huge number of emoticons and overloading the memory by forcing the MOC to open a very large number of sessions.

There are solutions available for most of the Microsoft problems that you are likely to face while using a Microsoft product. In the case of the Microsoft Office Communicator issues too, there are solutions available that will help you to overcome these issues.

Fix the Xbox Live chatting issues

Microsoft Problems

Xbox Live chatting issues

Xbox 360 has the online service called Xbox Live which is an online multiplayer gaming service developed and run by Microsoft. Users of this online gaming platform need to pay a certain fee to get the service. While playing Microsoft Xbox games, the users can do vocal chatting or text chat with other Xbox gamers on the game or network using Xbox Live. It provides a live and happening feel for gamers.  Xbox Live also provides access to TV streaming and movies, along with the live connection to the Xbox users’ online community.

Xbox Live was first made available in the year 2002 for the Xbox system. In 2007, the service was extended on to Windows platform and was named Games for Windows –Live. This program makes most features of it available on the windows operating system. Handhelds and mobiles will also have this Live feature shortly, as Microsoft has announced.


For the Xbox Live chat to work properly, the user needs to plug in a headset into the controller. With the headset put in, you will be able to listen to other people in the gaming community or network. You can also talk back and forth with people. You can hear others talking while playing the game even if you don’t have the headset.


To talk with other players you must have the headset plugged in or else your chat will not work. To type messages to other players, you can also use the controller or an attachable keyboard. To do this, you must plug in the controller or attachable keyboard into the remote control as well, otherwise it may lead to Microsoft problems preventing its proper functioning.


To chat with other users, you must have an Xbox Live account. If you are not subscribed to the Xbox Live account or if your

Microsoft Problems

Xbox Live chatting issues

subscription runs out, you will not be able to chat. To use Xbox Live, You must also be connected to the Internet, so make sure that you check your internet connection to see if it functions rightly.

So that was some Microsoft problems and information on Xbox Live. If you have any further doubts or clarifications on Xbox Live features or Windows, contact the Microsoft tech support, or you can also look up the help topics listed in our site or any other tech support site. Thank you!


Help for Fixing Issues with Wireless Mouse

Microsoft problems, receiver

Resolving Mouse Issues

Are you annoyed with your wireless mouse? Is it scrolling by itself? Then, you are on the right article. Here in this post, I have come up with some simple troubleshooting techniques that will help you in fixing such Microsoft problems associated with your wireless mouse.

Troubleshooting Tips

  • In case you are working on a wireless mouse, always check if your batteries are working properly. When the batteries become weak, the wireless mouse may scroll the pages. The mouse starts working properly as soon as you change the batteries.
  • Make sure that the synchronization of your wireless mouse is correct. See if the light in the receiver section is blinking or unstable. You need to synchronize your mouse again. For this, press the button the receiver station which will refresh its settings.
  • Check if any other wireless devices like iPod, Cordless phone, or mobile phone has been kept besides your wireless mouse. Such wireless devices can interfere with the smooth working of your mouse and therefore, it’s recommended that you change their position.
  • In some cases, the USB port to which your mouse is connected might be the reason for the troubles. So, try connecting your mouse to a different port. Clean the port before connecting the mouse.
  • Any new patch or program installed on your computer may interfere with the smooth working of your mouse. Remove these patches and programs. For this, you need to click on Windows “Start” menu, “Control Panel,” and “Programs.” After that, choose the program that you want to remove and click on the “Uninstall” button. Once you do that, try restarting your computer.
  • Try reinstalling or updating the driver software for your mouse in case it gets corrupted. You can update the software by visiting the manufacturer’s web site.
  • Turn off the firewall settings on your computer as it may block your mouse without your notice. Go to “Start,” “Control Panel” and click on “Security Center” and select “Firewall Settings.”

    Microsoft problems, receiver

    Resolving Mouse Issues

  • Regularly scan your computer with an anti-virus software as potential threats from viruses is one of the major reasons for mouse related problems.

By now, your mouse should get back working correctly without any issues. So, that was some information about fixing Microsoft problems associated with wireless mouse. Adios!

Help for Contacting Microsoft for Getting Xbox Repaired

Microsoft problems

Xbox Support

Being an advanced gaming console created by Microsoft, Xbox provides an enhanced gaming experience making it one of the most sought after gadget of all time. The gaming console comes with a number of add-ons and accessories that are compatible with the audio system thereby guaranteeing full on entertainment. However, despite its huge popularity, Xbox is not without its problems. Apparently, there are a number of situations when you run into trouble while using your Xbox such as problems in playing games properly, overheating, power supply issues etc. Fortunately, Microsoft is always keen in providing advanced support for its millions of computer enthusiasts across the globe. Given below is a simple tutorial that will help you get in touch with Microsoft support team for fixing Microsoft problems associated with your Xbox.

Calling Xbox Support

  • Dial 800-469-9269 for contacting Xbox support. Xbox support is available seven days a week from 9 a.m. to 1 a.m., Eastern Standard Time and 6 a.m. to 10 p.m., Pacific Standard Time.
  • You need to provide the serial number that you get along with your Xbox gaming console. You can find this on the back on the device, and specify the problem you are experiencing.
  • Note down the repair information that the support executive gives you. The executive may also prompt you through a set of troubleshooting techniques in order to know the exact problem you are facing.

Contacting Xbox Support via Email

  • Launch your computer’s Internet browser and click on the “E-mail Xbox Support” link in the Resources section.
  • Type in your name and email address in the appropriate space provided below the heading “Provide your name and personal e-mail address below.”
  • Press the down arrow besides “Choose a Service:” and click on “Xbox Hardware.” Select the down arrow besides “Problem Type” and choose the issue that you are facing.

    Microsoft problems

    Xbox Support

  • Type in a detailed description of your issue in the space provided next to “Describe your problem.”
  • Hit the “Submit” button. An Xbox support executive will get in touch with you via email with the necessary repairing information.

So, that was some information about contacting Microsoft for fixing Microsoft problems associated with Xbox.

That brings an end to this post. Hope you found it informative. Ciao!

Help to setup MS Word for writing a Novel

Microsoft help

Setup MS Word for writing a Novel

If you want to write a novel, you will need to get your manuscript in electronic format. The word processing program, MS Word helps the writers by taking their novel closer to the publishing work. Users can edit their novel work for grammar and spelling, adjust the page layout, insert footnotes and so on. Set up Microsoft Word according to its standards if you are writing for a specific publisher. Else, you can write it in a way convenient for the writing process.

Microsoft Help instructions to set up   MS Word for writing a Novel

  • Ensure that the page settings are correct. Go to the Page Layout tab When you open a new document in Microsoft Word 2007, and make sure you are typing on Letter-sized paper (8.5- by 11-inch paper). Ensure the margins are set to 1 inch each and the lines are double-spaced. This will create sufficient room for an editor to write notes on each page.
  • Select an easy-to-read, traditional font. Fancy fonts look nice, but are harder to read and make the editing process slower.
  • Insert page numbers. Referencing a section of a novel happens quickly with the page numbers allotted. In Microsoft Word 2007, Click on the Insert tab and then select Page Number. A small menu with page number placement options will appear. Select the option Bottom of Page, placing the page number in the corner of the page, thus making it more visible while flipping through the printed novel.
  • Set up the Header and Footer. in Word, Click on the Insert tab and then click on “Header” or “Footer.” To have different headers or footers on the odd and even pages, and to have a header and/or footer on the first page, click on the appropriate options. The name of the work and the name of the chapter are placed in the header or footer of a novel. Look at a few of your favorite novels to get ideas.
  • Save your work.

    Microsoft help

    Setup MS Word for writing a Novel

  • For your table of contents, create a new document. Instead of having to scroll through the whole document, contents can be accessed more quickly with the table of contents options. For the table of contents, use the page settings you created for the novel so that all the parts of your work are uniform.

That’s all about the Microsoft help you will need, thank you!