Monthly Archives: July 2012

Microsoft Word product key and associated problems

 
Microsoft tech support, product key

Product key issues

To prevent pirated software and promote genuine products, Microsoft has product keys for its software and programs. These keys are necessary for the activation of the product. Sometimes, the user may misplace the product key when a reinstallation is needed; it is then going to be trouble. This article is meant for users who have problem in locating the product key or activating the product with the key.

Instructions by Microsoft tech support

These instructions by the Microsoft tech support team will guide the users through the solution procedure for product key problems. Follow the steps carefully for appropriate results:

  • The original packaging of the Microsoft Office Suite software will state the limit to the number of computers you can install the suite on.
  • Depending on the version, you might have already reached the maximum number of installations.
  • Microsoft Office Home and Student 2010 only allows for installation on three PCs.
  • If you have reached this limit and attempt a fourth install, the product key will not work.
  • If the limit has not reached, retype the product key into the requested area.
  • The product key is a very long string of letters and number combined- 25 character alpha numerals; it is common to incorrectly type a character or two.
  • Often, the number 8 is confused with a capital B, or a zero is confused with a capital O.
  • Type the product key from the current version of Microsoft Office.
  • Older versions of product keys will not work with the newer version of Microsoft Office.

    Microsoft tech support, product key

    Product key issues

  • A new product key must be obtained with each Office release.
  • Run the Product Activation Wizard to attempt automated product activation.
  •  To run the Wizard in Windows 7:
    • Click Start and right-click Computer.
    • Select Properties.
    • Click Activate Windows now. The wizard will display.
  • Follow the steps in the Wizard to attempt automated phone system activation.
  • Contact Microsoft Office support for help with the product key.
  • Microsoft support is available by online chat, phone and email.
  • Have Word open and the Office installation information handy.

The tech support team of Microsoft will guide the users with the steps for phone activation of the product.

Hope this article was informative to you!

Microsoft chat support for creating a newspaper on MS Word

 
Microsoft chat

Using MS Word for creating newspaper

You can make use of MS Word and your printer to create a quality newspaper with a professional appearance. Creating a newspaper will help people to stay connected and informed. You can do this without having to install an expensive desktop publishing program. With MS Word, you can define the layout yourself or use templates that will take care of the formatting work for you. The only things you will be required to find are the stories and pictures. In this article you can find instructions for formatting creating a newspaper using MS Word.

Microsoft chat support instructions

What you can find below are the instructions recommended by the chat support team, which will guide you through the process of creating a newspaper on MS Word.

Instructions for formatting manually

  1.  Start off by opening a blank Word document.
  2. Click on the tab titled “Page Layout”.
  3. Continue with this procedure by clicking on the option that says “Columns” from the Page Setup group. After that select the option which says “More Columns”, and provide the number of columns you need on the first page. Select the option which says “This point forward” for applying the columns to the document.
  4. If you want to set lines between columns, click “Columns”, “More Columns”, and then mark the check box which says
    Microsoft chat

    Using MS Word for creating newspaper

    Line between”. From here you will also be able to adjust the width of the column and its spacing.

Instructions for using a template

  1. Start off by opening a document in MS Word.
  2. Click on “File” from the main menu and select “New”.
  3. Choose the appropriate template from the list of available options. Use the one that is already installed in Word by choosing “Sample Templates”, review the available templates by selecting “Create”. Click on “recent templates” to choose the one that you use the most. Once you made your choice, click on “Create”.
  4. You can also download templates from Microsoft. Go to the template category and review the list of templates, click the one that you like the most and select “Download”. You can see the downloaded template under the same templates listing.

That’s all with the instructions for creating a newspaper on Microsoft Word. Thanks for reading!

Resolve USB Drive Problems using Windows Vista

 
Microsoft tech support, vista

USB drive problems tackled

As you already know, storage devices make use of flash memory in Windows. You will see that the device is plugged into the USB port of the computer. The compatibility of such drivers with Windows Vista is quite high. This makes it very convenient for users. But of course, the USB drive is also prone to certain problems involving Windows Vista. In case a USB drive is not functioning as it should, you will have to take certain steps devised by the Microsoft tech support team.

How to Tackle Connection Problems

As soon as you install a USB device on your Windows Vista machine, you will see that your drivers get updated. In case you have not updated your drivers, you are likely to experience problems while you are in the process of connecting the device. Update your drivers using an active Internet connection. You will see that the drivers are updated manually if an Internet connection is already available. In order to update the driver, open the Device Manager. Determine where the name of the USB driver is listed beneath the Network Adapter section. You may see a yellow exclamation mark next to the name of the USB device. This is a clear indication of the fact that the driver is not functioning properly. As soon as the driver is updated, you will see that the USB drive works properly. Your USB device needs to be reconnected. Make sure that it works properly.

Software Upgrade

A software upgrade or installation may prevent your USB drive from working. In some cases, you will find that your USB drive worked well once but doesn’t anymore, it indicates that your driver configuration has changed. Make an attempt to uninstall the current USB device drivers. Get them reinstalled. You are well advised to reinstall the USB drives in safe mode so as to avoid conflicts using any of the software which is installed on your Windows Vista machine. If you install the driver in safe mode, it allows only the necessary Windows drivers to start.

What to do When a Device Does not Function

Microsoft tech support, vista

USB drive problems tackled

In case you have chosen to install a new USB device. It is currently not working properly. Check Windows Update. Make sure that your new driver is available for the device. Additionally, get rid of the device. Insert it into another USB port, restart your computer and let Windows detect the device. If you find that the drivers do not work, this indicates that Windows does not install properly. If you see an error message, it probably indicates that there is a problem with Internet Protocol bindings.

That will be all the Microsoft tech support you need to tackle USB drive problems. Ciao!

Installing Microsoft Speaker Drivers in Windows XP

 
Microsoft Support, Microsoft Speakers

Installation successful

One reason why we rely heavily on computers is that, they’re indispensable for our entertainment needs. Be it for watching movies, playing games or listening to music, most of us could hardly do without our PCs. As such, among the various hardware devices that aid us in our entertainment needs, speakers are indeed prominent. Be it a high performance stereo, or a set of 7.1 surround sound speakers, your PC can really come out with all guns blazing; only if you could install the right drivers.

In this post, the Microsoft support crew gives you a comprehensive account on how to install the driver program for Microsoft speakers on your XP computer.

Driver Programs for Microsoft Speakers

While the driver programs of most hardware devices get installed as and when you connect them to your PC, in some cases you would have to perform a manual installation of the same. Even though it’s a bit inconvenient when compared to the normal plug and play feature of other devices; as users’ experiences indicate, manually installing drivers would pay off well in terms of performance. Let’s now have a look at what needs to be done in this regard for your Microsoft speakers.

The Procedure

The following steps are in order for installing Microsoft speakers on your Windows XP computer:

  1. Begin by connecting your new set of speakers to the PC. It would be good to go through the user manual of the device before proceeding further.
  2. You may now insert the driver CD/DVD into your PC and wait for the setup process to initialize. In case you haven’t got the required CD, visit the manufacturer’s website and download the driver program.
  3. Follow the on-screen prompts to download the program. Navigate to the folder where you’ve saved the setup file, and double click on it to trigger the installation.
    Microsoft Support, Microsoft Speakers

    Installation successful

  4. You wouldn’t need much of assistance from now on, as all the steps to be performed shall be conveniently prompted to you by the installation wizard. Simply execute the on-screen instructions to install the driver program for your speakers.
  5. Once the process winds up, test the device by playing a video or audio file.

Well, that’s it! You’ve successfully installed the driver program for your Microsoft speakers.

For any further assistance, do get in touch with Microsoft support.

How to Install Microsoft Speaker Drivers in Windows XP

 
Microsoft Chat

Installation successful in all regards

Apart from offering solutions to our various digital needs, computers go a long way in serving our entertainment needs. Be it for watching movies, playing games or listening to music, most of us could hardly do without our PCs. In this context, computer speakers happen to be an indispensable peripheral device. Be it a high performance stereo, or a set of 7.1 surround sound speakers, your entertainment needs can be accomplished; only if you could install the right drivers.

In this post, the Microsoft chat crew gives you a comprehensive account on how to install the driver program for Microsoft speakers on your XP computer.

Installing Driver Programs

In most cases the driver programs of hardware devices get installed as and when you connect them to your PC. However, there would be quite a few instances where you would want to install them manually. Despite being a bit inconvenient when compared to the normal plug and play feature of other devices, manually installing drivers would pay off well in terms of performance. Moreover you can ensure that any core files aren’t missed. Let’s now have a look at what needs to be done in this regard for your new set of Microsoft speakers.

Instructions

According to the Microsoft chat crew, the following steps are in order for installing the driver program for your Microsoft speakers:

  1. Commence the procedure by connecting the speakers to the PC. Before proceeding further, it would be good to go through the user manual that came with the device.
  2. Insert the driver CD/DVD into the optical drive and wait for the setup process to initialize. And in case you don’t have the required CD, you may visit the manufacturer’s website to download the program.
    Microsoft Chat, Microsoft Speakers

    Installation successful in all regards

  3. Download the program by following the on-screen prompts. Navigate to the folder where you’ve saved the setup file, and double click on it to initiate the installation.
  4. From here on, things would be a cakewalk, as all that needs to be done would be prompted by the installation wizard. Simply execute the on-screen prompts to install the driver program for your speakers.
  5. Once the process winds up you need to proceed to test the device by playing a video or audio file.

The above account would certainly prove helpful in installing the driver program for your new Microsoft speakers.

For any further assistance, do get in touch with Microsoft help.

Installing the Driver for Microsoft LifeCam VX-1000

 
Microsoft Support

Microsoft LifeCam VX-1000 installed

Microsoft never considers offering us the most competitive operating systems in the world as their lone mission. Delivering the most efficient hardware devices to redefine our computing experience is something that they consider equally important. Be it webcams, mice or keyboards, Microsoft’s hardware gadgets are surely one of the most sought after ones in the market. And surely, the Microsoft LifeCam VX-1000 is one such device that has become a favorite for many.

However, as with all peripherals merely connecting a new Microsoft webcam to your PC may not suffice to achieve the desired results. In technical terms, the corresponding drivers of the devices need to be installed in order to make them work properly. In this post, the Microsoft support crew gives you a comprehensive account on how to install the driver program for your Microsoft LifeCam VX-1000.

The Need for Installing Drivers

Driver programs are intended to facilitate the efficient communication between the peripheral devices and your PC. Mostly driver programs get installed automatically when you connect a new gadget to the system. However, owing to some reason or the other, it isn’t unlikely that the required program may not get installed as needed. Hence, there’s a strong case that you manually install the concerned driver in order to ensure that your new device works well. Let’s now have a look at what needs to be done in this regard for your Microsoft LifeCam VX-1000.

Instructions

According to the Microsoft support crew, the following steps are in order for installing the driver program for your new Microsoft webcam:

  1. Click on “Start”, and then “Control Panel”.
  2. Choose the option “Switch to Classic View” to see all the items in the window. Double click on the “System” icon in the right-side pane in order to launch the System Properties window.
  3. Click on the “Hardware” tab, followed by “Device Manager” to open a new window.
  4. You may now select the option that reads “Sound, Video and Game Controllers“, and choose “Microsoft LifeCam” from the submenu.
  5. In the Microsoft LifeCam Properties window, click on “Driver”, followed by “Update Driver“, whereby the Hardware
    Microsoft Support

    Microsoft LifeCam VX-1000 installed

    Update wizard shall be launched.

  6. Finally, execute the on-screen prompts to install your Microsoft LifeCam VX 1000 driver.

Well, that’s it! You’ve successfully installed the driver program for your new Microsoft LifeCam.

For any further assistance, do get in touch with Microsoft tech support.

Microsoft tech support for resolving Wi-Fi problems on Windows Vista

 
Microsoft tech support

Wi-Fi problems in Vista

If you are having a computer running on Windows Vista with Wi-Fi facilities, you might sometimes face problems with the Wi-Fi connection. This article contains information regarding problems with Wi-Fi on Windows Vista and the instructions for resolving these issues.

Different types of Wi-Fi problems

Problems related to Wi-Fi in Windows Vista operating system are of different types.  You computer might not be able to connect to the router entirely. It might connect successfully, but may not be able to obtain the IP address. If you are successful in connecting, you may find that you only have access to the Internet and not the files and printers, or the other way around. You might also encounter problems related to performance like slow speeds, or you might be disconnected to the wireless router repeatedly.

Instructions

What you can find below are the instructions recommended by Microsoft tech support which will assist you in the process of resolving Wi-Fi problems on Windows Vista.

  1. Start off with this procedure by configuring the settings in the “Sharing and Discover” section of the “Network and Sharing Center”. To access this feature, click on the Windows “Start” button, select “Control Panel” from the start menu, double click on the option titled “Network and Internet”, and select the option “Network and sharing center”.
  2. Continue by checking the settings and choosing whether to turn on network discovery, file and printer sharing, password protected sharing, media sharing and public folder sharing.
  3. Also, remember that there is a compatibility issue regarding Wi-Fi with Windows XP and Windows Vista.
  4. In Windows XP, the work group is named automatically as “MSHOME”, whereas in Vista, the name is “WORKGROUP”. To
    Microsoft tech support

    Wi-Fi problems in Vista

    resolve this compatibility problem, login as administrator on the computers connected to your network that are running Windows XP. Then, click on the Windows “Start” button, right click on the option which says “My Computer”, select “Properties” from the given menu, go to the tab titled “Computer Name”. Hit the “Change” button. Enter “WORKGROUP” in the name filed and hit the “Ok” button. Finally, reboot your computer when asked to do so.

That’s all with the instructions for resolving Wi-Fi problems on Windows Vista operating system. Have a wonderful day!

Upgrading Windows XP 32 to Windows XP 64

 
Microsoft Tech support, Upgrading Windows

Upgrade Windows XP OS

Before upgrading to a 64 bit Windows XP operating system, it’d be a good idea to know what a 32 bit and 64 bit OS means?

Okay, now imagine your computer as a series of tubes, 32 or 64 bit wide. When you use the small 32 bit, the chances for bottlenecks are more, thus slowing down your system. This is because, here, for a process to start, it has to wait for the other one to complete. On the contrary, if the tube size was wider, say, 64 bit wide, then your computer works and thinks in 64 bit and it also has the software and hardware supporting 64 bit. Also in 32 bit OS, you will have maximum 4GB RAM, on the other hand, a 64 bit OS does not have a limit.

Microsoft tech support instructions for upgrading Windows XP from 32 bit to 64 bit

  • Insert the Windows XP 64-bit disc into the computer’s disk drive and start your computer. While the computer begins to load, press any key from your keyboard after you read the message “Press Any Key to Boot from CD-ROM…” that appears on the screen. To boot from the CD, note that you may have to press a boot menu key (usually DELETE or F12) depending on the configuration of your computer.
  • Wait until the pre-loading sequence of the PC finishes smoothly. Press the “Enter” key and then press the “F8” key as soon as it finishes. This will launch the pre-installation process, now agree to the installation license terms and conditions.
  • To erase the currently selected partition, press “D“. To confirm the deletion, press “L” and then to write a new partition to the drive, press “Enter“.
  • To accept the current partition size, press “Enter” and then to begin the installation process, again press “Enter” for a final time.

    Microsoft Tech support, Upgrading Windows

    Upgrade Windows XP OS

  • When you are prompted for the product key, enter the product key for your Windows XP 64-bit operating system and then to finish the installation, simply click “Next”.

That’s it. This is all you have to do for upgrading your Windows XP 32 bit operating system to Windows XP 64 bit, says the Microsoft tech support team. Thank you for your time, have a great day! Adios!

Getting rid of all Windows Vista Install Shield Problems

 
Microsoft Tech Support, installation

All issues resolved

Need to organize software installations on all the versions of Microsoft Windows?

Install Shield, from Acresso Software, is the answer to it all. But then again, it has its pros and cons. Cons in question include the bugs and potential conflicts that it may succumb to from time to time. In certain circumstances, the problems might even lead to the Install Shield not working properly. Also, any third party software may work against it and then come up with its share of problems. This can only be resolved by contacting the software manufacturers and then working it out.  Here are a few steps from Microsoft tech support to help you in resolving this particular issue.

Instructions

  • First and foremost, close all active programs. This is done so as to prevent other running software from conflict with its functioning.  Once you close all of the open windows, check the system tray in the bottom right hand corner to check for other running programs. Shut down all programs that are not necessary, and if you absolutely trust the software publisher and its content, you can even close your antivirus software, too.
  • Make sure you update Windows Vista before you do anything else, as Install Shield may not work properly if your Vista service pack is not up to date. To do this, go to the Start menu and select “Windows Update” from the list. This will open an Internet Explorer window and will ask you to search for updates. Click the “Search for updates” button, and if any uninstalled service packs are found, download and install those updates. In case you install any new service packs, remember to reboot the PC then and there, and then reinstall Install Shield all over again. Now, if this doesn’t stop the problem from recurring, then quickly proceed to the next step.

    Microsoft Tech Support, installation

    All issues resolved

  • Restart the computer in safe mode if all else fails and try to install the software then. To do this, restart the computer and hold down the F8 key during boot-up. You’ll hear a beep and then see a menu of several choices. Select “safe mode” and press Enter. When the system boots up, try to install the software again. Regardless of whether this works or not, Vista will boot up again in regular mode if you restart the computer after your installation attempt.

Follow these instructions from Microsoft tech support to the word to successfully resolve the issue. Ciao!

Microsoft tech support to stop virus scanning in MS Office

 
Microsoft tech support, Virus scanning

Stop scanning MS Office documents

If you have enabled Norton antivirus plug-in for Microsoft Office, all your Microsoft Office documents will be scanned before opening. This particular plug-in was created by Symantec to make sure that there are no macro virus infections in the Microsoft documents that you are trying to open. Even though this is a very helpful tool, it can be quiet annoying most of the times. If you are one among the annoyed, you need to disable this plug-in; and this article contains instructions for doing the same!

Instructions

What you can find below are the instructions recommended by the Microsoft tech support team which will assist you in the process of stopping virus scanning in MS Office.

Disabling Norton Antivirus from the task bar

  1. First you need to right click on the Norton Anti-virus icon which you can see in the task bar.
  2. Select the option which says “Settings” from the given menu.
  3. Select the option labeled “Microsoft Office Automatic scan” which you can see under the “Computer Scans” section. This will disable the automatic scanning process of MS Office documents.
  4. Finally, end this procedure by clicking the “Ok” button to save the settings.

Direct method

Microsoft tech support, Virus scanning

Stop scanning MS Office documents

  1. Start off by clicking the Windows “Start” button located on the bottom left hand side of your desktop.
  2. Select the option which says “All Programs” from the start menu.
  3. Click on the option “Norton Antivirus” from the list of installed programs.
  4. Select the option which says “Settings”.
  5. After that, click on the option “Microsoft Automatic Scan” located under the “Computer Scans” section.
  6. Save the settings by clicking on the “Ok” button.

Alternative method

  1. Open your internet browser.
  2. Go to the Symantec’s Norton Live Update web page.
  3. Download the latest version of Microsoft Office plug-in. This will make the process of scanning your Microsoft Office documents more efficient.
  4. Now start an Internet Explorer browser session for running the update. Remember that you need to have Internet Explorer for this update.
  5. Click on the button titled “Run It Now” located under the “Run Live”.
  6. Click on “Yes” if incase you got a popup window asking you to confirm your choice.

That’s all with the instructions for stopping virus scanning in Microsoft Office documents. Thanks for reading!