Monthly Archives: May 2012

Microsoft help for resolving Malware problems in Windows Live Messenger

Microsoft help

Malware problems in Windows Live Messenger

Windows Live Messenger is an instant messaging application developed by Microsoft. Using this program, a person can engage in text, audio and video chatting. It is a free application which comes bundled with operating systems.

Malware is a software program specifically designed to disrupt computer operation, steal sensitive information or gain unauthorized access to computer systems. Even though it is software, it can also appear in the form of script or code. Malware is a term which is usually used to refer to any kind of software or code designed to exploit a computer.

Windows Live Messenger can at times get infected with malware preventing it from working properly. The best method to fix this issue is to clean your computer using an anti-malware program and then reinstall Windows Live messenger once again. This article contains instructions for doing the same.

Microsoft help instructions

What you can find below are the instructions provided by the Microsoft help team which will guide you through the process of fixing malware problems in Windows Live Messenger.

  1. Start off with this procedure by downloading and installing a software program for combating malware like Adware, Malware bytes or Spybot.
  2. Once you have installed the anti-malware program, double click on its icon to open the program. Go to the tab titled “Update” and hit the button labeled “Update” for updating the program so that you can achieve best possible results.

    Microsoft help

    Malware problems in Windows Live Messenger

  3. Go to the tab titled “Scanner” and hit the button labeled “Scan” to check your computer for malware. Once the scanning process is complete, you will be able to see malware listed in the box. Files from Windows Live Messenger will also be included in the list. Hit the “Remove” button for erasing these files from your computer.
  4. Uninstall Windows Live Messenger. To do this, click on the Widows “Start” button, select “Control Panel” from start menu and double click on the option which says “Add/Remove Programs”.
  5. Finally download and install a fresh copy of Windows Live Messenger. This won’t be an issue because it is available for free from the Microsoft website.

That’s all with the Microsoft help instructions for fixing Malware problems in Windows Live Messenger. Have a good day!

Manually enabling Web Access feature for Outlook

Microsoft chat

Outlook Web Access

Outlook Web Access or OWA is an internet protocol to bypass access to Microsoft Outlook. When the user is accessing the Outlook data from a non-secure system, this protocol is used to convert the accessing to a secured one. Using the Web Access Exchange feature, the user can get into the inbox, calendars address books and all the utilities of Outlook.  The OWA feature is offered by Microsoft Exchange server software. Server administrator can enable web access feature for your Outlook account so that you can get connected to it anytime from anywhere.

According to Microsoft, Outlook Web Access is the perfect choice to access email accounts when travelling or while using systems that are not secure. The server administrator enables the feature once for your account, you can access the emails and other data from any insecure system or when travelling. This article contains the steps for enabling the Outlook Web Access feature manually, through the Active Directory Users and Groups Tools. If you are a server administrator, log in that account or else, seek help of one.

Instructions by Microsoft chat

Follow the below given steps carefully for enabling the OWA feature manually. The steps are as follows:

  • Log on to the PC server with the administrative privileges.
  • Open the Start menu and expand the Administrative Tools sub-menu.
  • Select Active Directory Users and Groups.

    Microsoft chat

    Outlook Web Access

  • Go to the Action menu at the top of the window and choose the Find option.
  • Enter your user name or that of the individual you want to add Outlook Web Access for and hit the Find Now button.
  • In the lower half of the window, the search results will appear.
  • Right-click on the individual’s active directory user name and choose Properties.
  • Go to the Exchange Features tab at the top of the Properties window.
  • Highlight the entry labeled Outlook Web Access in the Protocols list.
  • Press the Enable button and hit OK to save the settings and add the Outlook Web Access feature.

These steps will enable the web access feature. Once the feature is enabled, you can access the account from any system using the web access login credentials. If you have any issues carrying out this procedure, contact the experts at the Microsoft chat support.

Resolving Issues with Fonts in Microsoft Publisher

Microsoft Problems

Font issues in Microsoft Publisher

Microsoft Office is one good repository of apps, without whose contents, we may find it quite difficult to manage our day to day computing activities. Microsoft Publisher is one such program that proves to be more than helpful for our basic publishing needs. However, as with any other documentation related app, you are likely to encounter those dreadful Microsoft problems with fonts in Microsoft Publisher as well.

In this post, we give you a comprehensive account on how to resolve such issues.

Microsoft Problems with Fonts in Microsoft Publisher

Just like any other Word-related application, Microsoft Publisher is one program for which you need to consider how your recipients view your documents. Issues arise when your correspondents don’t have the fonts that you use for documentation. In order to circumvent such issues, you should either use the fonts of your correspondents or alter the font settings of your Publisher program.

Setting Specific Fonts

In order to resolve the Microsoft problems at hand, you may set the font types to be saved in your document, for which the following steps are in order:

  1. Begin by navigating to the “Tools” menu in your Publisher program.
  2. Click on the option that reads “Commercial Printing Tools“, followed by “Fonts“, whereby the Fonts dialog box shall be opened.
  3. In the Fonts dialog box, select one of the provided fonts.
  4. From the options “Embed” or “Don’t Embed”, choose the former and click on “OK”.
  5. Finally, proceed to save the document.

Setting General Fonts

According to the Microsoft help team, the following steps are in order for setting generally used fonts in your Publisher program:

  1. Commence the procedure by launching the Publisher program and choosing the “Tools” menu.
  2. From the subsequent menu, click on “Fonts”, whereby the Fonts dialog box shall open up.

    Microsoft Problems

    Font issues in Microsoft Publisher

  3. You may now select the option that reads “Embed TrueType fonts when saving publication” in order to save the entire font set in your document. However, it’s to be noted that this action shall make the file larger.
  4. In order to save only the letters within the document, select “Subset fonts when embedding“.
  5. Uncheck the option “Do not embed common system fonts” and click on “OK”.

The above account would surely prove helpful in resolving any issues with fonts in your Microsoft Publisher program.

In case any Microsoft problems persist, do get in touch with Microsoft help.

Help with inserting symbols into Microsoft Word

Microsoft Support

Inserting symbols into Word

Sometimes you might want to use certain characters or symbols in Microsoft Word documents that are not in the keyboard. But you can use these symbols in Microsoft Word as text in a document with just a few clicks of your mouse. This will avoid the need for inserting image files into the document. There are many symbols possible in Microsoft Word which cannot be seen as such in the standard keyboard attached to your computer. But if you thought only the keys shown in the keyboard are possible characters in Word, then, you thought wrong. The Microsoft support team explains the guidelines to use such symbols in Word below.

Instructions on how to insert symbols in Microsoft Word

  • Open your Microsoft Word application. You can find this from the “Start” menu. Go to “Programs”, then “Microsoft Office” and finally “Microsoft Word”. If you have a quick launch for Word at the desktop, you can just click on it to open the document.
  • From the “Insert” menu at the top of the window, choose “Symbols“.
  • To display the symbols available, select the “Symbols” tab. All the characters pertaining to your installed fonts shall be displayed.
  • With the drop down menu on the left, select the font you want to use for your symbol. Regardless of other fonts used in your document, your symbol displays in the selected font.
  • Narrow down the symbols to groups like, arrows, currency, or Greek letters with the drop down menu on the right. From the
    Microsoft Support

    Inserting symbols into Word

    drop down menu in the lower right corner of the window, make sure you select “Unicode”. If it’s not selected, some symbol choices might not appear.

  • Highlight the symbol you want to insert into your Microsoft Word document and to place it in your document, click “Insert“. The symbol will be inserted at the location where your cursor is. Once inserted, it can be cut, copied and pasted just like any other regular text. In the lower left corner of the tab, look for the name of the selected symbol to verify that you have chosen the proper symbol.
  • For more symbols, click on the “Special Characters” tab. By highlighting the symbol you want and clicking the “Insert” button, you can insert these symbols. A shortcut key is also given for each symbol in this tab.

That’s how the Microsoft support team instructs you to insert symbols in Word. Ciao!

Learn to Send Mail via Outlook Web Access

Microsoft chat

mail sent with outlook web access

Outlook Web Access happens to be a webmail service of the Microsoft Exchange server. It comes as part of the Microsoft Office 365 or the Microsoft Exchange server.

Outlook Web Access allows you to have email all the time. It is possible for you to access your email any time, as long as you have an Internet connection. Outlook Web Access is in possession of the same functionality as Outlook. Most features are streamlined for quick online access. Sending email is done by means of the Outlook Web access making use of the new message interface. The instructions given below, which have been devised by the Microsoft chat support team, will help you send mail via Outlook Web access.

Instructions to Send Mail via Outlook Web Access

  1. Start off with these instructions by accessing your Outlook Web Access by entering the web address of the needed account into your web browser. Give your login and password and press the “Login” button.
  2. Following which, you have to start a new email message by clicking the “New” button which is on the “Mail” toolbar. Type the email address of the recipient’s email address in the “To” field. If so required, search for additional email addresses by making use of the address book button. Type in your search criteria in the “Find Names Web page Dialog” box. Click “Find.” Click on the name that you wish to use in the email and click “Close.”
  3. Finally, you need to add the subject of your email message in the “Subject” field. Type the text of your email in the email body field. In case you need to send the message at a later time, click the “Save“button in order to save the message as a draft. As
    Microsoft chat

    mail sent with outlook web access

    soon as you are ready to send the message, press the “Send” button.

That brings us to the end of the instructions to be followed in order to send mail via Outlook Web Access. Feel free to contact the Microsoft chat support team if you need further technical support. Also visit the corresponding website if the information contained in this article does not suffice.

I hope this article has been of assistance to you. Thank you for your time.

Using the Calendar Maker in Microsoft Publisher

Microsoft Help, Calendar

Your customized calendar

The Microsoft Publisher program is software that comes as a part of the package that is Microsoft Office Suite. Microsoft Publisher serves as a layout designing tool. The layout once made can then be fed into the printer for printing. It may be used to make layouts of greeting cards, catalogues, itineraries etc. Also most of the above mentioned layouts maybe already available as in built templates which can then be developed upon. Now Microsoft Publisher comes with another quite useful feature called the Calendar Maker feature. It aids you in the creation of your personalized calendar so that you may be able to keep track of things that are close to you in the near future. You can thus cure yourself of the disease of not so purposeful memory loss without resorting to more hard-line self remembering tactics.

Microsoft help has come up with a set of instructions on how to make use of a calendar maker. Go onto the next section for more details.


  • Double click on the Microsoft Publisher icon and click “Publications for Print”. Now click “Calendars” and choose from the different calendar style options available and click on it.
  • From the “Calendar Options” on the left side of the screen select the “Color Schemes” to design the template in your desired color.
  • To select a suitable Font for your calendar click on the “Font Schemes” link on the left pane.
  • Choose “Clip Art” and type the name corresponding to the picture you want to display on the calendar in the search bar.
  • Click your cursor into the date box on the calendar to select the suitable date and type in the reminder. Use the Texttoolbar at the top of the page to change the font, size and color of the words. Also remember to highlight the words for better viewing.

    Microsoft Help, Calendar

    Your customized calendar

  • Mark your holidays by giving them a distinctive difference from the rest of your reminders. Do this by selecting “Clip Art” under the “Picture” option from the drop down list of the “Insert” menu.  Search for the suitable holiday themed picture and then select it by double clicking on the image. Then shrink it down to fit the date box on the calendar.
  • Alter the background of the calendar by making use of the different backgrounds available from the list under “Background” under the “Format” menu.
  • Finally pull down the “File” menu and click on “Save As”, then give a suitable title for your calendar for easy access.

Microsoft help instructions will thus lead you to creating a calendar to just fit your needs. Ciao!

How to Troubleshoot Microsoft Problems with a Wireless Laser Mouse 6000

Microsoft Problems

Resolving Microsoft Problems

Microsoft’s Wireless Laser Mouse 6000 is basically an ergonomic, precise and innovative input device built for use with your computer. And as such, the 6000 features an impressive five customizable buttons, a six month average battery life while also utilizing accurate high definition laser technology as its working platform.

Microsoft’s Wireless Laser Mouse 6000 is highly portable with its snap-in receiver and compact design. However, if in case you are unfortunately facing Microsoft problems with the device, you can try running the same device through a troubleshooting diagnostic in resolving the issue.

Now given below in our article is a series of troubleshooting tips and tricks that you can employ in getting rid of the same Microsoft problems with your device. Let us take a look shall we?

Troubleshooting tips and tricks for your Microsoft problems with Wireless Laser Mouse 6000

The troubleshooting tips and tricks are as given below:

  • To first begin with, try replacing the batteries for your device. Chances are this might be all you need to do in fixing your mouse. Although the Wireless Laser Mouse 6000 model has an average of six months of battery life, your personal mileage may also vary.
  • Secondly, try installing the latest software’s for your device if you haven’t already, so as to make certain that your mouse can properly communicate with your version of Windows operating system.
  • Next up, unplug the receiver from your computer, then try using the device on another PC. If the device works perfectly fine
    Microsoft Problems

    Resolving Microsoft Problems

    on the next computer, there might be a problem with your computer. Alternatively, if the mouse does not work on the other computer as well, the mouse might be broken.

  • You can also try plugging in the receiver into an alternative USB port. Also try unplugging all other USB devices connected to your machine and try the same port again. Restarting the computer with nothing plugged in the USB ports may even solve the problem.
  • Last, but not the least, look for nearby devices that may be causing an interfering signal such as radios, cell phones and metal furniture. Remove these items and then try using your mouse again. Try to keep the mouse at least 3 feet from metal objects.

So once you have successfully completed these steps, the issue with your mouse will be resolved!

Resolving Issues in Opening Microsoft Access Files on a Network

Microsoft Problems, Microsoft Access

Issues in Opening Microsoft Access Files on a Network resolved

It’s not only the most competitive operating systems that Microsoft has been giving the world. As part of catering to our multifarious computing needs, Microsoft has always sought to provide solutions to our various online and networking needs as well. As all of us would agree, Microsoft Access is one such program that lets us create and access common databases. Even though we may not encounter any issues with Microsoft Access in the normal go, owing to the inherent complications involved in database management, the program may come up with some problem or the other in the long run.

And in this post, we give you a comprehensive account on how to resolve such issues.

Microsoft Problems with Access

As you might know well, Microsoft Access enables multiple users to update tables, run queries and obtain information as needed, seldom interfering with each others’ processes or data. However, as the Microsoft help team points out, over time, as any ldb file gets corrupted or any complications occur, we may find issues in updating or even opening a Microsoft Access database.

And if you’re one of those unfortunate folks faced with such Microsoft problems, there’s no reason to worry, as you’ve knocked at the right door for assistance.

Tips for Fixing Microsoft Problems with ‘Access’

The following tips would enable you to fix any issues with your Microsoft Access database:

Microsoft Problems, Microsoft Access

Issues in Opening Microsoft Access Files on a Network resolved

  1. Begin by right-clicking on the folder that contains the database file. Click on the “Name” criterion to sort your files in accordance with their names.
  2. Note the name of the database and try locating a file with the same name; however it should have an ldb extension. For your information- the ldb file is automatically created when a user opens the database.
  3. Ask your fellow users as to who is accessing a database file with a name resembling yours’. Carefully watch the concerned ldb file, which would disappear when the last user exits.
  4. Open the database along with your fellow users. Try to find out whether anyone is able to open a file that others cannot. In case there’s such an incidence, it can be deduced that the database is open exclusively to that user, preventing others from accessing it.
  5. Finally, proceed to unlock the database so that everyone could access it.

The above account would surely prove helpful in resolving your issues with Microsoft Access.

In the unlikely event that any Microsoft problems persist, do get in touch with Microsoft help.

Resolve Microsoft problems with Microsoft Word 2007

Microsoft problems

Problems with Microsoft Word 2007

Computer programs are liable to all sorts of corruption, issues, and troubles, at any time. There is no guarantee on these. Sometimes you may notice a program that was working fine suddenly crash or become unresponsive, leaving you no clue as to what caused the problem. This is common in the computer world. Microsoft Word is a word processing application from Microsoft, embedded with Microsoft Office suite of products. Microsoft Word can also encounter such catastrophic failures at times.

There can be many issues behind the improper functioning of a program, anything from virus attacks to faulty drives. So, in order to resolve these Microsoft problems, first of all, the user needs to evaluate the probable causes of these issues and then start troubleshooting. To make it easier for users, Microsoft Office 2007 has Microsoft Office diagnostics utility with it. The errors in Microsoft Word or any other Microsoft Office programs are detected by this Office Diagnostics tool. Depending upon the type of errors, Microsoft Office diagnostics repair the issues automatically.

Instructions to solve the Microsoft problems with Word

  • Click on the “Start” menu from the bottom left corner of the computer screen, go to “All Programs” and then click “Microsoft Office”. Go to “Microsoft Office Tools” and then “Microsoft Office Diagnostics.”
  • After the program launches, Click “Continue“.

    Microsoft  problems

    Problems with Microsoft Word 2007

  • Select “Run Diagnostics.” You can then let Microsoft Office Diagnostics to search for any errors in Microsoft Word and your computer. If any errors are detected, the diagnostic tool will try to repair it.
  • Click “Continue” when the results page appears. Microsoft support will be launched with the summary of the Microsoft problems or errors discovered. Search the Microsoft Support Solution Center if any issues were found not repaired and see if those errors found on Office Diagnostics summary page can be manually fixed.

So that’s how you deal with the unexpected errors occurring in Microsoft Word program or any other programs in Microsoft Office suite of products. These instructions will let you diagnose and resolve the Word issue; similarly, Excel, PowerPoint, Publisher, etc. can also be repaired using the Office Diagnostic tool. That’s all the help you will need, if you have any further clarifications, contact the Microsoft support team.

Thank you and have a great day!

Microsoft problems with Linear programming and Solver

Microsoft problems

Microsoft solver for Linear problems

Microsoft problems in linear programming are normally nothing more than complex what-if analyses. Their role in mathematics and day to day life as a common optimization technique underlies the importance of having and knowing how to handle tools like Microsoft Solver to resolve these kinds of programming problems easily and quickly.

Info about Linear Programming and Microsoft Solver

Linear programming is basically a process meant to evaluate linear inequalities against one or more common conditions to arrive at a single best or optimal solution. For example, you can make use of a linear programming problem for maximizing profits based on a manufacturing schedule or product mix, or minimize the expense of salary on the basis of staff scheduling requirements and productivity. These involve complex calculation which is difficult to do manually; this is where Microsoft Solver comes to the rescue, it does all these calculations for resolving Microsoft problems in linear programming behind the scene and gives you the result in real quick time.

 Components for optimization model

Linear programming problems are computed by Microsoft Solver through an optimization model. You can enter the information into the solver graphical user interface and get the output in the form of an Excel spreadsheet. An optimization model includes a target cell, two or more variable cells and optional restrictions, also known as explicit constraints, which puts limits on the information variable cells in terms of can and can’t. You will be allowed to set one or more constraints, each of which indentifies minimum or maximum values, like production parameters and dollar limits, which allows the solver to produce a feasibility report.

How Microsoft Solver works

Microsoft Solver makes use of simplex calculation algorithm for computing linear programming problems. This process is basically efficient and quick depending upon the number of constraints that you have included in it.


Microsoft problems

Microsoft solver for Linear problems

Microsoft Solver is made available in Excel 2003 and latter editions. Solver is basically an add-in program in Excel. This means that it is bundled with Excel and needs to be loaded manually.  If you are using Microsoft Excel 2003, you can access Solver from the Add-ins section of the Tools menu in MS Excel. But if you are using Microsoft Excel 2007 or 2010, make use of Microsoft Office button for accessing Excel options and then the Add-ins dialog box.

That’s all with the information for resolving Microsoft problems in linear programming.