Monthly Archives: December 2011

Microsoft Problems with Navigation Bar


As known to all, the Microsoft Internet Explorer is equipped with a Publisher Navigation Bar, which is fundamentally a group of hyperlinks that enable us to navigate to the pages of a current website or other external destinations. However, as the Microsoft support team reports, users are likely to encounter certain Microsoft problems, wherein the navigation bar won’t be visible at all. Here, we give you a comprehensive account of such issues and the methods to eliminate them.


Missing Navigation bars on your Internet Explorer could be attributed to reasons that are rather technical. The crux of the issue is the mismatch between the coordinates’ system used by the Publisher to display elements in HTML webcode and the one used by Internet Explorer. Since the Internet Explorer is not designed to handle the coordinates of your Publisher, the former is inclined to omit the design elements including Navigation Bars.

Scope of the Issue

As the Microsoft support team reports, comparatively older versions of your Publisher like Publisher 2003 and Publisher 2001 are prone to encounter the issue in question when viewed with rather advanced web browsers such as Internet Explorer 8. However, such Microsoft problems are not likely to occur with newer Publisher versions. The central point is that, since many users still rely on Internet Explorer 8, the issue needs to be addressed at the earliest.

Troubleshoot by Updating Publisher   

Much to our relief, Microsoft has made an attempt to rectify the issue in the Publisher 2007 SP2 program update. If you fortunately happen to be running Publisher 2007 on your PC, you may troubleshoot the Microsoft problems in question by downloading and installing the free Service Pack. You can easily find the relevant update files by running the Windows Update Tool from your Control Panel or by downloading it from the official program website. However, it’s to be noted that upgrading to Publisher 2007 is a prerequisite before resorting to any of these remedies.

Troubleshoot by Ungrouping the Navigation Bar

As the issue of missing Navigation Bars occurs only among grouped objects on your Internet Explorer, a workaround solution would be ungrouping the same from the group. As part of the rectification, you may open the document that misses the Navigation bar and select the object corresponding to it, whereafter, you may click on the option “Ungroup” in the Selection pane.

The above account is sure to prove helpful in resolving the issue of missing Navigation bars on your Internet Explorer.

In the unlikely event that the issue hasn’t ceased, please contact the Microsoft support team.

Microsoft problems associated with IntelliMouse


Microsoft released the Wireless IntelliMouse Explorer 2.0 in late 2003. There are two features that caught my eye. Firstly, it is wireless (yes, literally!). I have a soft corner for this mouse as it happens to be my first wireless mouse.

And the second cool feature that struck me is the side to side scrolling feature. In addition to the traditional up and down scrolling, the IntelliMouse could do side to side scrolling too. And the mouse isn’t crowded with buttons and scroll wheels; it only has a single ball that can be rolled 360 degrees. Pretty cool, eh?

However there’s one primary design flaw. The IntelliMouse is a right hand only mouse. Fortunately though, I’m right handed and so, I didn’t have any issues with it.

In the next section we’ll look at the hardware and software errors associated with this device. Read on!

IntelliMouse issues

The IntelliMouse was quite popular during it’s time. But as the saying goes, to err is not limited to humans. Well, it’s close to the original saying but it sounds right, doesn’t it?

Let’s look at some of the Microsoft problems posed by IntelliMouse. These are listed below:

  1. 1.       Scrolling issues

The issue is not with the scroll wheel. It’s just that if the Horizontal Scrolling Speed isn’t set to maximum, the scrolling action can be quite jerky. Adjust the speeds and you won’t have any more scrolling issues.

  1. 2.       Slow mouse movements

The IntelliMouse being a wireless one requires a USB receiver to be placed on your computer. This device mounted on the USB will track the IntelliMouse movements and that’s how the device functions. However, this tracking takes more time than the ordinary wired mouse. And so, the IntelliMouse gives a poorer performance.

This becomes an issue if you’re used to playing action games on your computer.

  1. 3.       Receiver issues

IntelliMouse Explorer 2.0 should be synced with the USB receiver to ensure there are zero errors. Also, you shouldn’t place electronic devices near the receiver or it may cause receiver issues.

  1. 4.       IntelliMouse installation issues

Windows 2000 or Windows XP may report errors during the IntelliMouse Explorer 2.0 installation. This can be attributed to the failure to pass the compatibility test.

These are some of the common Microsoft problems associated with the IntelliMouse. For more such Microsoft problems, get online support!

Resolving Microsoft Problems in Word 2000


Word 2000 is the word processing component of the Microsoft Office 2000 suite. Released in 2001, this continues to be the favorite among Microsoft users. From Word 2000, the style and appearance of Word processor changed. Word 2000 is the last version to run on Mac OS.

Errors in Word 2000

Microsoft Word 2000 may encounter various Microsoft problems as with any other Microsoft products. The most common problems with Word 2000 are problems related to loading the software, error messages and freezes. These issues can be repaired using the Office 2000 Repair Tool. The tool will detect and identify the problems and fix the errors accordingly. The Microsoft problems caused by a malfunctioning Word 2000 can be fixed by reinstalling the missing files and correcting the settings. The below given procedures will help in resolving these problems.

Troubleshooting steps for resolving Microsoft problems with Word 2000

As said earlier, Microsoft Office 2000 Repair Tool helps in fixing the common problems caused by damaged or deleted files or changed settings. The steps are as follows:

  • To start with the procedure, log into the operating system as Administrator.
  •  Click on the Start menu.
  • Choose Control Panel from the menu list.
  • Select the Uninstall a program link from the Control Panel window.
  • If the uninstall link is not shown, open the Add/Remove Programs window by double clicking the icon.
  • Locate Office 2000 program from the list. Select the program and click on Repair or Repair Office icon.
  • If the Repair button is not displayed, click on Change option near the Office 2000 tab.
  • Choose Repair or Repair errors in my Office installation.
  • On clicking the Continue button, the Windows will start looking for the errors and damaged files.
  • Finish the process when prompted.

Windows will automatically fix the errors using the Office 2000 repair tool. Damaged or missing files will be replaced or reinstalled by the tool.

Repairing from within Office

Word 2000 or Office 2000 as a whole can be repaired from within the Office suite. From Help menu, click Detect and Repair.  Windows will prompt with a message box on what is needed for accessing the installation source. You may have to insert the CD for continuing the repair procedure.

Office 2000 can be repaired from Maintenance Mode. The user can choose to add or remove features, or completely uninstall Office from Control Panel by selecting Add/Remove Programs.

That should be all the help you will need.

Resolve Microsoft problems with stuck Windows Updates


Microsoft releases frequent Updates for their software that helps keeping the computer up to date and free of troubles and issues. You can set your Windows operating system to update automatically by downloading the update files when available from Microsoft. Most of the hardware and drive issues encountered commonly in most PCs are because of neglecting the Updates for the systems. So it is advised to carry out the Update frequently on your system to keep away the Microsoft problems.

Occasionally, it is possible that the Microsoft updates will get stuck midway when you try to install new files. Restoring your PC to an earlier state would probably fix these Microsoft problems.

Instructions to troubleshoot the Microsoft problems

  • If your computer driver contains any CDs, DVDs and floppy disks, remove it all. Restart your computer while holding down the F8 key until you see the “Advanced Boot Options”.
  • To highlight a Safe Mode option, press the down arrow key and press enter after highlighting the option. There appears many Safe Mode options, however, it does not matter which option you choose. After that wait for your desktop to load fully.
  • Click on the “Start” menu icon seen at the bottom left of your screen, select “All Programs”-> Accessories-> System tools->System Restore. You will be prompted with dialog box asking if you want to restore your computer to an earlier state. Click “next”.
  • Choose and click on a system restore point prior to downloading the Windows Update files. Or if you are unsure when you did the download of these files, choose a restore date when your computer worked properly without any Microsoft issues.
  • Click “Next”. If you are prompted, select your hard drive and click “Next” again.
  • Finally, click “Finish” and then “Restart”.

Your computer will now be restored to a safe point prior to installing the updates. The Microsoft team advises that you should make sure the Updates are released by Microsoft and is compatible with your system and your system is agreeing to the requirements of the available Updates. However if you encounter any issues while installing Updates, you should consider uninstalling, restoring or reinstalling the software to amend the issues. For any assistance you will need, always contact the Microsoft support.

Microsoft problems regarding security in Outlook


Microsoft Outlook is without doubt the most popular email client program among the public. Outlook is a product of Microsoft and is shipped along with the MS Office suite. Using Microsoft Outlook, you can do a number of functions like managing your email accounts, scheduling your calendar, maintaining your contacts etc. Among this, the feature to maintain multiple email accounts is the most liked feature among its users. You can configure all your email accounts, let it be Yahoo, Gmail, GMX etc, in Outlook and access all these email accounts at same time in the same place.  Since, it deals with your personal information, Microsoft problems regarding security is a major concern. Microsoft problems regarding security in Outlook are of different natures and have to be dealt seriously. This article contains information about these kinds of Microsoft problems.

Microsoft problems related to security in Outlook through 2000

Default configuration Outlook to the 2000 version is ideal for virus attacks. Because of this, your computer may get infected just by downloading an email containing virus in to the programs inbox. This means that your system will be infected even if you didn’t open the email containing virus. If the email containing virus appears in your Outlook inbox, it will affect your system even without opening it. These are serious Microsoft problems since some of these viruses may be so dangerous that it will do stuffs like erasing your hard drive, making your system crash etc. The users of older versions of Outlook are the most affected with these kinds Microsoft problems regarding security. There are serious security flaws in the design of the older versions of Outlook. Microsoft has worked on this issue and was able to eliminate most of these Microsoft problems in its latest versions.  So if you are using an older version, it’s important to upgrade to the latest version to avoid these kinds of Microsoft problems regarding security.

Fixing Microsoft problems with MS Outlook 2002


Microsoft Outlook 2002 is a popular email and news client from Microsoft that comes as a part of the Microsoft Office suite and is also available as an individual application. Microsoft Outlook includes a number of features such as contacts management, a journal, notes, calendar etc. In addition to all of this, it’s a favorite email client for Windows users, enabling them to send and receive emails.

Some troubleshooting steps

A lot of Microsoft problems are being reported with Outlook 2002.There is a couple of troubleshooting options you can try in order to resolve these Microsoft problems in your Outlook 2002. Let’s see some of them;

  • If you are not able to send or receive emails, check Outlook email’s account settings. Click “Tools” and then select “Email Accounts”. Double click your account. Ensure that your email address, username, password and server information are all correctly entered.
  • Check your internet connection by opening your browser and enter any of your favorite website on the address bar to confirm that you are connected to the internet. Contact your internet service provider if you are not able to go online and if you can’t establish a connection.
  • The Microsoft support team advises you to run Outlook’s “Detect and Repair” feature. Open Microsoft Outlook and select “Help” and then “Detect and repair”. Follow the instructions for the program to scan and detect any Microsoft problems with Outlook’s setup and installation files and to repair if any.
  • Running the Windows Updates for Microsoft Outlook 2002 will always help resolving the Outlook errors. For this, click “Startand then select “Windows Update”. Select “Check for Updates” and click “Install” if you find any updates and patches that will be needed for the Microsoft Outlook 2002 to function properly. After updating, always remember to restart your system for the changes to take effect.
  • It is advised to remove the incompatible add-ons in Microsoft Outlook. Often the Microsoft Outlook problems can be because of incompatible add-ons in Outlook. To remove or disable add-ons, click “Tools” and then “Options”. Select “Other” tab and select “advanced Options” button. Click “COM Add-ins”. Select the Add-on that creates the compatibility issues and click “Remove”. Finally click “OK”.

These instructions will help you through your Microsoft Outlook 2002 issues. Thanks for reading; have a nice day!

Troubleshoot Microsoft Problems Involving the Microsoft Outlook Email Toolbar


Outlook is a widely used email program. It is available in the Microsoft Office software bundle. Outlook is said to feature a basic interface with a menu and toolbar at the top of the screen. It also has a folder menu on the left, and an expanded email message on the right. It has been noted that some users might encounter problems with Microsoft Outlook’s toolbars. This is usually found to be a lost icon or missing feature. But this no reason to worry as most toolbar Microsoft problems can be corrected with troubleshooting techniques. The required troubleshooting techniques have been listed below.

Instructions to Troubleshoot Microsoft problems Involving the Microsoft Email Toolbar

  1. Start5 off with these set of instructions by identifying the problem. If you feel that something looks wrong with the toolbar, you are advised to compare it to screenshots of the program found online to identify what is different. Once you are able to identify the problem, look for a solution in Outlook’s help files.
  2. Carry on with these instructions by swapping out unused toolbar buttons for commonly used ones. This will ensure that the toolbar buttons you need do not disappear as they are replaced with other icons. In order to add a toolbar button, select the small half-sized button with two arrows located at the end of the toolbar. It will show you the buttons not included on the toolbar. You will be required to select the one you want to add to the menu.
  3. After having done so, you are instructed to maximize Outlook to the full resolution of your screen. In case you have Outlook set to a smaller window, there is a possibility that it might hide the part of the toolbar you need.
  4. You will then have to enable a toolbar in the “View” menu. Note that toolbars can be enabled or disabled in Outlook by navigating to “View” in the menu, then “Toolbars”. You will be required to select any toolbar you need that does not have a check mark next to it.
  5. Lastly, you are expected to search the Outlook toolbars to see if the one you’re missing has been moved to a different spot. Remember that toolbars in Outlook can be rearranged to meet user preferences.

These instructions will be enough to troubleshoot Microsoft problems that you may face with respect to the Microsoft Email toolbar.


Troubleshooting Microsoft Problems in MS Outlook 2000


Despite being one of the earlier versions of email clients developed by Microsoft, Outlook 2000 continues to be one of the most widely used platforms for managing work schedules and correspondences. Apart from assisting you in managing your multiple email accounts, Outlook 2000 offers you a host of utilities such as a Calendar and an appointments management facility that help in easing the burden of your office work.

Issues Encountered in MS Outlook 2000

Outlook 2000 is basically configured to send and receive emails from your designated email server. However, as the Outlook help team says, alike other email managing programs, Outlook 2000 is also prone to err and yield Microsoft problems that hamper the fluency of your email transactions. The direct effect of such issues is that you won’t be able to send or receive any emails.

How to Resolve MS Outlook 2000 Issues?

Here, the Outlook help team doesn’t intend to give you any issue-specific troubleshooting methods, but rather a general approach that would eliminate the Microsoft problems that may arise in your email program.

  1. Commence the rectification procedure by launching MS Outlook 2000 and clicking on “Tools”.
  2. You may now click on “Options”, whereby a Preferences window for your email client shall open up.
  3. Check the option that reads “Send messages immediately when connected”, whereby any drafts or saved messages shall be sent when you open the program the next time.
  4. Now select the option “Accounts” to open a list of configured email clients on your Outlook 2000; and click on the account that is rather faulty.
  5. Click on “Properties” and select the “General” tab in the next window.
  6. You may now check the option that reads “Include this account when receiving mail or synchronizing”. By performing this step you can send or receive emails each time you click on the concerned buttons.
  7. Verify your return address and name in the “User Information” section, whereby it shall be ensured that, users can reply to your emails, and the response is sent to the correct email address.
  8. Continue the procedure by clicking on the “Servers” tab and ensure that your incoming and outgoing email servers are properly configured.

These server names are provided by your service provider, and hence you won’t be able to transact any emails if they are incorrectly entered.

9. In the same window, you may also verify that your password and username are correctly entered.

By performing the above procedure, you’re sure to resolve the Microsoft Problems encountered in your Outlook 2000.

For any further assistance, please contact the Outlook help team.

Microsoft Problems in Windows Messenger service


The most popular form of communication all over the globe is instant messaging. It is more convenient than emailing as well as texting. IMs make communication between friends easier through group chatting and many other features. There are several IM services and one of the most popular is Windows Messenger by the Microsoft team. This messaging service offers many features for the enhanced experience of the users.

As somebody once said, nothing is perfect in this world, so how could we expect a computer messaging service to be against this quote? Windows Messenger also has drawbacks, which may lead to several Microsoft problems. Some of the Messenger issues are discussed here.

Automatic starting

Windows Messenger, will automatically start when the system is logged in. This is definitely an irritating feature when you have some other important work to be done or when you are not in a mood to IM. This automatic launching can be suppressed by changing the settings of the Windows Messenger. The steps are:

  • Open Messenger and select Tools.
  • Click on Options.
  • Select the General tab.
  • Uncheck Automatically Run Messenger when I log into Windows box.
  • Save the changes.

After changing the settings, the next time you log in to your system, Windows Messenger will not be automatically launched.

Multiple logins

Login issues are some of the most common Microsoft problems faced in Windows Messenger. When you try to log into your account, Messenger may show a message that, since you are logged into the account already from another location, you are not allowed to login. This may happen even if you haven’t logged in from any other system. This could be due to some defective software. To resolve this issue follow the steps:

  • Click on Help from the Messenger window.
  • Choose the topic Automatically Run Messenger When I log into Windows.
  • Follow the onscreen instructions.

After completing the procedure, the issue will be resolved.

Names 

Mostly it happens that when you try to sign into an account, Windows Messenger may show multiple different sign-in names. This may create confusion to users. Removing these unwanted names is the solution for this issue. To resolve this type of Microsoft problems, follow the steps:

  • Sign into your account.
  • Select Tools and click on Options.
  • Select General and then click Sign in Accounts and Passwords.
  • Choose Change option.
  • Select the unwanted names from the list and click on Remove button.
  • Click OK and save the changes.

After these steps, you won’t be shown any multiple names while signing in.

Fix Microsoft problems regarding streaming in Windows media player


Windows operating systems are equipped with a standard audiovisual software Windows Media Player. The Windows media player is one of the most popular media players among the public. It lets you play audio, video and stream videos online. But sometimes while trying to stream videos in Windows Media player, you may face some Microsoft problems. Follow the instructions in this article to fix these Microsoft problems regarding streaming.

Identifying these Microsoft problems regarding Windows media player

If you face problems streaming your video or audio, it will not play smoothly. This either means that the video or audio which you are trying to stream has frozen or has to constantly catch up with buffering. This problem won’t completely prevent you from playing the media but will spoil the experience for you.

Categorizing these Microsoft problems with streaming in Windows media player

Problems with streaming in Windows media player fall in to the categories of issues with third party software of hardware. It’s easy to resolve problems with both types of issues by making some change in your settings. It usually won’t require any software or hardware changes.

Causes for these kinds of Microsoft problems

Internet connection using NAT through router that doesn’t forward UDP information properly is the main cause for streaming related problems in Windows media player. Sometimes, third-party antivirus programs may also cause problems in streaming but such incidences are rare.

Solution for these kinds of Microsoft problems 

The most recommended solution for Microsoft problems relating to streaming is to turn off the UDP protocol. To do this, click on “Tools” > “Options” tab > “Network” tab > turn off UDP.

That’s all with the information about such Microsoft problems regarding streaming in Windows media player.