The Microsoft ActiveSync program offers you the best synchronization experience with Windows XP-based computers and ActiveSync-enabled mobile devices. Though the software helps in the transfer of documents, contact details, and other data, Microsoft problems that come up with ActiveSync are infinite. And more often these Microsoft problems are caused by hardware or software compatibility issues or limited network availability.
Some of the common causes of such limitations and the methods in fixing such Microsoft problems are discussed below.
Resolve Microsoft problems with ActiveSync
If the firewall installed on your PC is configured to restrict TCP/IP data flow, your mobile device might be prevented from establishing a connection with your computer. Even if it does, it is likely that the connection would be more unstable or you might even lose data during the synchronization process. This might cause your OS to become unresponsive.
Such Microsoft problems usually occur when you are using a firewall installed using the out-of-box default configuration. Although it might look scary at first, Microsoft problems such as these are actually the easiest to resolve. All you need to do is add the processes used by the ActiveSync program to the exceptions list of your firewall.
You might already by aware of the fact that ActiveSync uses at the least six specific ports to carry out the synchronization process and allow for the transfer of data. At times, some software that closes or blocks access to certain ports can prevent ActiveSync from establishing a proper connection.
You can modify your port availability status and configure them in such a way as to allow the synchronization process of your mobile device with your PC. This should resolve such Microsoft problems effectively on your computer.